@VerizonSupport to everyone having outage issues…keep the pressure on the public forum. Don’t bother to DM them as they instruct. They provide no help or information whatsoever. Just condescending messages of “we understand your frustration”
@MattGri68945012 @BarGarciaBlanca @Verizon Same issue here. Total brickwall. Robotic responses. I managed to get someone on a chat and all they could give me was a 12-24 hour estimation and nothing else.