Tesla makes great cars. The fact that buying one supports an amazing team of inspiring builders is a secondary benefit, not alone a good reason to buy one.
@JSX423@FreedomsWithinU@w8153328@Nomar5g I've been testing FSD since v10.3, pre-NHTSA stop-sign intervention. Tesla had this behavior nailed. Then, the NHTSA stepped in. It's never been the same since that recall. It's not Tesla's fault.
A Model Y driver started experiencing a medical emergency with chest pain mid-drive & called his son.
His son then remotely rerouted the car – which had FSD Supervised enabled – to the nearest hospital & let them know the vehicle was en route. ER staff were standing by on arrival.
Doctors later confirmed the quick reroute likely saved his life.
so, you're okay with an unclear system that wastes both your time and the time of a service advisor?
This just needs to be made clearer up front so there is no confusion.
Think about if everybody took the action you did.
"Hm, that's weird"
picks up phone
begin 5-min chat with service advisor
"Okay, thanks, I understand now"
That process doesn't scale.
Agreed wholeheartedly with this. Every single other Tesla owner I've talked to who submits a service request is taken aback by the estimate that shows up. Especially owners under the original warranty. It gets them worked up for no reason, and then those of us who have experienced this system have to inform them that oh, no, Tesla won't *actually* charge you if it's determined these items are covered under warranty.
imo, the better customer experience would be to presume warranty coverage until it's determined it's not. At that point, work stops, and estimate is generated, and must be approved before work continues.
The optics behind how the current service request flow is structured promotes frustration and anger from customers who don't understand the system.
And, I can't blame them, because it's not spelled out clearly at all.
This needs fixing.
I feel like this theory not only holds up with the experiences I’ve had on my own local roads but also because a year or two ago Tesla began showing and comparing your speed to the average fleet speed on your route, visible sometimes in the Energy app. So, they’re definitely collecting that data specifically and I’d imagine they’re leveraging to influence the speed profiles
@Gfilche@arbitvalue@Tesla it's time, Gali. Do it!! I was thinking about it the other day as FSD was driving me downtown near the monorail. Thought if you didn't get out and do it soon, someone would need to.
Random Citizens of King County, thank you for paying over $600 each year for your $30 car tabs.
Yes we know we promised light rail to your neighborhoods
Yes we know we had a budget we blew through
Yes we know we hinted there were some deadlines
But we have come to the difficult decision that
You can just suck it…
The punishments will continue until morale improves…
My grandparents (91 & 87 years old) just took delivery of their Model Y Premium RWD last weekend after I showed them what FSD is capable of. I’ve been testing since the HW3/v10.3 days, and AI4/v14 has gotten so good, to give them their first taste, I let them sit driver’s seat in my car to experience it firsthand. We did it all. City streets, highways, and the Trader Joe’s parking lot. They were blown away.
My dad (65), who placed his order three days before my grandparents did, is patiently awaiting delivery of his Marine Blue Y Premium RWD after witnessing the sheer excellence of how FSD drove the two of us 2,387 of the 2,400.05 miles we covered on a recent road trip to Zion National Park, where we met that same 91-year old from earlier to conquer Angels Landing, a famously dangerous hike where the last 0.5mi has a rope chain you hang on to while scrambling rocks with 1,000ft sheer cliffs on either side of you. While my dad nor I conquered it (we made it to the stopping point before the scary part), my 91-year-old grandpa did.
And it was his second time doing so! He made it to the end once before when he was 89. He’s a former USAF F-100 fighter pilot who got outvoted on naming his and my grandma’s new Y “F100 Super Sabre” despite his best efforts to convince her it was a good idea.
I feel better knowing they have FSD watching out for them. And soon, I’ll feel even better knowing my dad has it looking after him too, just how it keeps both me and my wife safe in our cars.