@noam If you do get kicked off, consider it another step forward in your success.
Thanks for what you and the team are building at https://t.co/jrzMJaynV1
Truth bomb from @bchesky while being interviewed by @tanyadua
"Your culture is often forged in your darkest moments, not in your best moments. And I think that sometimes constraints breed creativity."
-Brian Chesky, Co-Founder & CEO, Airbnb
#quote#leadership#QOTD
I'm guessing @nrmehta will be watching #TNFonPrime 🏈 for the insider reveal of #TSMidnights even though his favorite @steelers are not playing.
https://t.co/xixfDTeHkn
@nrmehta Why not have Sales operate under the same customer segmentation that we usually have in Customer Success? This approach would better align the two departments as well as improve the customer experience.
Fascinating article by @tedgioia as I've spent my entire career driving adoption, engagement, and positive outcomes of different technologies.
AI algorithms cannot replace the human element. Need to balance qualifiable as well as quantifiable impact.
https://t.co/Oy3ltBMnqe
@eshap@amazon@netflix @GamePass_XBOX @Apple@Spotify I sure hope @Apple works things out soon, because the current #NFL+ streaming service is a joke. What’s the point in subscribing if you can’t view all regular season games?
There's no better company-wide metric than Net Revenue Retention because #NRR is the result of cross-departmental efforts. It also fosters collaboration.
Important that leaders help each team member understand how their individual efforts make an impact.
https://t.co/YG6rufZoL7
I'd like to think I'm at least The Keeper as described by @consultingchris.
I see myself as a work in progress on finding the balance between "sharing knowledge widely" and letting my work/results do the talking. #CX
https://t.co/9FihGhcSSG
Some recent personal experiences got me thinking more about #CX, the emotions around it, margins that drive it, so I wrote a post at https://t.co/nlsCjbcGjM
I'm no @btemkin , but I've admired his #CustomerExperience work for years and hopefully the #cxcurve contributes to it.
Always impressed with the quality of every #AppleEvent
Thought I was going to finally upgrade from iPhone 11 Pro to iPhone 14 Pro, but according to @Apple's own site, it doesn't seem very compelling.
https://t.co/LGgw7KiXQx
Difficult economic environments are like forest fires…they clean the forest floor of debris, open it up to sunlight, and nourish the soil. That which remains grows as a stronger and healthier ecosystem.
Dont know of a single VC firm that has raised their target fund size since March. Bar is much higher for firms raising and much higher for founders. Good for the ecosystem.
A SaaS company's ability to build Community is key to success. @nrmehta mentions @salesforce with #Trailblazers, which aligns with my thoughts on @Intuit doing it really well too with their #ProAdvisors.
Pro Tip: The "If you build it, they will come" strategy alone does not work
There’s a lot of discussion on Community-led Growth nowadays. I’d argue community is more fundamental to a company than just a growth strategy. For SaaS, it’s the most fundamental part of your product🧵@tiffeoda@rosiesherry@RichMillington @brianoblinger @caremjo@hollyfirestone
1 Queen since 1952 at 25 years old, who served for 70 years
15 UK Prime Ministers, going back to Sir Winston Churchill
14 US Presidents, going back to Harry S. Truman
RIP Elizabeth 🇬🇧