Derek Lee

[Derek Lee @dleeayr]

@easyJet horrendous customer service provided by Natalie at Glasgow airport, boarding flight EZY866. Disgusting attitude, charged £170 because the WHEELS on our cabin bags made it too big to fit. Zero empathy or customer service skills. Refused to let us speak to management.

[Derek Lee @dleeayr]

@BetfairCS hi, why do you have this game as settled? It’s still the first half.

[Derek Lee @dleeayr]

@docccs We cancelled ours and pay it each month, it def worked out better for us mate. I think it depends on your contract though, having a direct debit set up might be tied in, then they can charge you more(if that's possible) if you cancel. I know that doesn't really help you 😕

[Castle Water @CastleWaterLtd]

Team Castle Water are taking part in the @BusinessFives football tournament in Glasgow tomorrow, raising money for @AyrshireHospice ⚽

You can support the team by donating to the Ayrshire Hospice via their Just Giving page here: https://t.co/JLtl1AgGmR #Fundraising #Charity

[Derek Lee @dleeayr]

@BetfairCS Perfect. Thanks for sorting so quickly 👏🏻👍🏻

[Derek Lee @dleeayr]

@BetfairCS Hi, any idea why this hasn’t settled yet? The last game finished 0-0 a while ago. Thanks

[Derek Lee @dleeayr]

@BetfairCS Have done now. Thanks 👍🏻

[Derek Lee @dleeayr]

@AyrUnitedFC Hi, is there anyway to get tickets after 5pm?

[Derek Lee @dleeayr]

@AZ_Boe You’re very welcome 😉

[Derek Lee @dleeayr]

@British_Airways It’s fine. Decided would be quicker just walking. Cheers. 👍🏻

[Derek Lee @dleeayr]

@British_Airways Hi. You have changed my flight times from 1:20pm to 8:15am. These times are no good and I wouldn’t have booked if this was only option. I’ve tried to call but keep getting cut off!? I would like these changed for a later time.

[Derek Lee @dleeayr]

@British_Airways I’ve spent over 3 hours trying to speak to someone to book seats in my flight. A service that I paid extra money for on my original booking. Tried online, paying again but unavailable. I’ve spent more time on hold to BA than flying to London in back is actually going to take.

[Derek Lee @dleeayr]

@BetfairCS Hi, yes, looking at bet I placed above and result showing on your app and website the bet should have won? I logged in this morning to find it was settled as lost?

[Derek Lee @dleeayr]

@BetfairCS hi, game showing as finished on the app but only offering cash out?

[Derek Lee @dleeayr]

@British_Airways Hi, finally managed to get flight changed but they haven’t booked me specific seats on new flight. I had paid for this as travelling with children. Spent over an hour on live chat yesterday and over an hour on phone last week and still not done. Terrible service.

[Derek Lee @dleeayr]

@Betfair Hi, any idea what’s up with this?

[Derek Lee @dleeayr]

@gmaufc @AyrUnitedFC Thank you. Thanks for replying so quickly 👍🏻

[Derek Lee @dleeayr]

@BetfairCS Hi, could you please let me know why this bet didn’t qualify for the £5 free bet offer. I’ve tried live chat but it was a bot replying and got nowhere. Thanks.