@Molson_Hart Finding people who truly enjoy being customer-obsessed is a major selection attribute, even if the "customer" for a particular role is another internal group within Amazon.
@editingemily Culture varies in large companies. Some areas excel while others fall short. I was lucky to join an incredible team at AWS, similar to the one you mentioned. They convinced me to return after retirement, and I enjoyed 5 wonderful years. Forever grateful for that time.