David

Apple: Kiehls referral: Octopus:

[David @dmaclure1]

I've asked my representatives to meet the Guide Dogs team at their party conferences. They'll hear about issues impacting people with sight loss, and how they can help to make change.

Will you invite your representatives? https://t.co/nsY6FsQq5A

[David @dmaclure1]

@StevenBartlett Listened to this podcast the other day and found it really interesting. Lots of things I took away from this. Would recommend anyone to check it out.

[David @dmaclure1]

@SamsungCareUS Still no update from @SamsungCareUS . At this stage I just want you to take the machines back and give me a refund.

[David @dmaclure1]

@SamsungCareUS why is it so difficult to get support. I am going round in circles on endless chats and being given expectations on call back that are never met. How can I actually get some support the washer in this video where I am told this noise is ‘normal’

[David @dmaclure1]

@SamsungCareUS The rubbish customer service from @SamsungCareUS continues. Engineer appointment.m scheduled for today, took the day off and no one turns up.
Online chat service is all but useless. Getting information from Samsung is impossible

[David @dmaclure1]

@EdStojo @Verizon @ATT Fair assessment

[David @dmaclure1]

@ATT Probably not much point to be honest. The chat operator didn’t care if I was cancelling or not so not sure AT&T are that bothered about retaining customers

[David @dmaclure1]

Rubbish customer service from @ATT . Happened to see a better deal with another provider, used the online chat to ask about what happens to equipment IF I was to cancel, instead of giving an answer the agent pushed for a cancellation date to be provided.

[David @dmaclure1]

@ATT Eh now, I’m just making an observation about the rubbish customer service.

[David @dmaclure1]

I was on the fence and unsure about cancelling before, just based on the rubbish customer service, it has helped make up my mind that @ATT don’t deserve the business.
Thanks @EzeeFiber for having way more competitive prices.

[David @dmaclure1]

Really frustrating to deal with @SamsungCareUS to the extent that they have taken so long to respond that I have missed out on the 90 day return period with @Costco. Now stuck with junk machines while samsung provide lousy customer care.

[David @dmaclure1]

Just to add to this, the engineer who visited suggested this was normal and it’s just the ‘poor quality of appliances available in the US these days’. I don’t believe that is a satisfactory response

[David @dmaclure1]

Does anyone else have this kind of washer and can confirm if the banging noise is ‘normal’ as suggested by @SamsungCareUS engineer ?? Does anyone else have this problem. It was explained as just being down to the ‘poor quality of appliances available in the US these days’

[David @dmaclure1]

Case number
:5135900101.

[David @dmaclure1]

@IKEAUSA The service is dreadful.
Shipping is ridiculous that fragile items would arrive like this in the latest possible box that even I could fit into. Online chat takes forever for a response and when you do get someone, they can’t replace items as they are out of stock!

[David @dmaclure1]

Join for a chance to win a cruise on Celebrity Xcel's Naming Sailing. NO PURCH NEC. 50 U.S. (D.C.), CA (excl QC), UK, AU & NZ, 21+. Ends 30-Sept-2025. SA License #T25/17; NSW Permit # TP/04061; ACT Permit $25/00039 https://t.co/ilzWiNwK74

[David @dmaclure1]

@OctopusEnergy At least with my previous supplier I didn’t have to wait a year to be billed properly. It doesn’t make sense but also never had the smart meter issues I now have. Can’t say octopus have impressed.

[David @dmaclure1]

@OctopusEnergy Thanks, I can’t believe that in the email I received this morning from Octopus that they suggested to get in tough with the Ombudsman. I am baffled as to why Octopus would not try and sort this without me having to contact a third party. This surely makes no sense.