DM

[DM @DMatronicle]

@greateranglia Are you replying to customers today?

[DM @DMatronicle]

@greateranglia Are you replying to customers today?

[DM @DMatronicle]

@greateranglia ?

[DM @DMatronicle]

@greateranglia What is the journey from Witham to Liverpool Street today?

[DM @DMatronicle]

@greateranglia Can you tell me your name. I’d like to quote when I claim for a delay and say this is the advice given. Thanks

[DM @DMatronicle]

@greateranglia Worthless apologies are no help to the passengers that have paid a lot of money for a poor service. This is one of your new, much advertised trains. Same old service though. I’m sure the team looking at any claim will look favourably. Not! Appalling as always GA.

[DM @DMatronicle]

@greateranglia I’m sure the children in the queue will understand, I can therefore claim for the delay in my hour that this will cause of course?

[DM @DMatronicle]

@greateranglia No. Two toilets in this section of the train. Both out of order! I take it urinating in the door way is acceptable for Ga?

[DM @DMatronicle]

@greateranglia I’m sure you’re aware that there aren’t any on board staff! Where will a complaint get me and the other passengers right now?

[DM @DMatronicle]

@greateranglia Any assistance platform 11/12? Ok five GA employees chatting justify the huge fare.

[DM @DMatronicle]

@TeamWoodlands love camping here, have been 7 years in a row. Disappointed this year - What’s happened to the cleaning staff? Family section non existent!

[DM @DMatronicle]

@BBCEssex Why does a 24hour strike covering the 6th mean no service on the 7th? Surely this is a 36hour or 48hr

[DM @DMatronicle]

@TfL why does a 24 hour strike on the 6th mean no service on the 7th?

[DM @DMatronicle]

@greateranglia Sorry i was wrong. Automated twitter feed is now every 60 mins! GA conning people since 2016…

[DM @DMatronicle]

@greateranglia Ps. I won’t get a response because the ‘GA night team’ doesn’t exist. It’s just an automated twitter feed that updates every 30 mins!

[DM @DMatronicle]

@greateranglia 20.38 lst to Colchester late! Excuse from driver ‘we are caught up behind a late running service’ that gives passengers no information at all. Why not just admit that freight is priority over passengers!

[DM @DMatronicle]

@greateranglia Thanks for not responding to my previous comment. Just reinforces my claim that GA don’t respond to paying customers.

[DM @DMatronicle]

@greateranglia No working toilets on the 19.18 lst to Clacton!

[DM @DMatronicle]

@TUIUK is there anyone answering customer calls today? I’ve been listening to the same repetitive music for 45 mins so far. Not spoken to a human being yet!