Faye Dobbin

[Faye Dobbin @dobbin_faye]

@HannahGrego @opodo_truth @opodo You’re very welcome. I got all my money back in the end so it’s worth persevering. It was horrendous getting there though! It shouldn’t be this difficult! Good luck lovely xx

[Faye Dobbin @dobbin_faye]

@deanna26492538 @Lucy627925762 @opodo_truth @opodo Hi ya it’s, 020 7660 2215 from the UK xx

[Lucy @Lucy627925762]

@opodo @opodo I’m taking you to a small claims court.! This is the only way I can get my money back! #fraud

[Faye Dobbin @dobbin_faye]

@Lucy627925762 @opodo_truth @opodo Keep phoning them, I eventually got my refund. Good luck x

[Faye Dobbin @dobbin_faye]

@opodo When are you going to give me my money? I need it to book alternative flights with another airline. If I lose flights again will you compensate me seeing this is all your fault (you have admitted so). An apology is one thing, getting my £2500 back is much more important!

[Faye Dobbin @dobbin_faye]

@opodo I keep calling and emailing you but still no refund! I’ve now lost the new flights I wanted to book because I don’t have the funds. It’s so stressful and upsetting. Do you think it’s okay to treat people like this?

[Faye Dobbin @dobbin_faye]

@opodo No you won’t! You haven’t helped thousands of customers including me!

[Faye Dobbin @dobbin_faye]

@opodo why are you ignoring my messages? Swiss Int Airlines authorised credit back in Dec 21 in the form of open tickets. Why have you processed a refund of just £501 (I paid £3050) against these tickets when I didn’t ask for this? I want my credit/open tickets so I can book now

[Faye Dobbin @dobbin_faye]

@opodo @opodo #opodo

[Faye Dobbin @dobbin_faye]

@FlySWISS In that case, can you please honour the credit in the form of an open ticket that you authorised for £3050 and cancel the refund of just £501! There must be a way? I accepted the credit but Opodo said you changed the policy and would now only give a partial refund. Is this so?

[Faye Dobbin @dobbin_faye]

@Marebert @opodo_truth @Opodo_UK You’ve had a lucky escape! Don’t ever use them. They are the worst company in the world. I am £2,500 out of pocket because of their incompetency and lies 😔

[Faye Dobbin @dobbin_faye]

#officeshoes @OfficeShoes

[Faye Dobbin @dobbin_faye]

@OfficeShoes why won’t you give me a refund when the shoes I ordered haven’t arrived after 12 days and you suspect they may be lost at the courier depot?? You advised me I can not have my money back until you get the shoes back! What if they are not found in the “depot search”?

[Faye Dobbin @dobbin_faye]

@OfficeShoes why won’t you give me a refund when the shoes I ordered haven’t arrived after 12 days and you suspect they may be lost at the courier depot?? You advised me I can not have my money back until you get the shoes back! What if they are not found in the “depot search”?

[Faye Dobbin @dobbin_faye]

#flyswiss

[Faye Dobbin @dobbin_faye]

@FlySWISS please help me. You had previously authorised my ticket to be credited as an open ticket, however, now you have told the travel agent you will no longer honour this. Why? And why will no one help me when I call. I am so upset. I thought you were a trustworthy airline.

[Faye Dobbin @dobbin_faye]

@FlySWISS please help me. You had previously authorised my ticket to be credited as an open ticket, however, now you have told the travel agent you will no longer honour this. Why? And why will no one help me when I call. I am so upset. I thought you were a trustworthy airline.

[Faye Dobbin @dobbin_faye]

#FlySwiss

[Faye Dobbin @dobbin_faye]

@FlySWISS you issued a credit voucher in the form of an open ticket for unused flights from Christmas 2021 via Opodo. I was told to rebook to the value of £3050 before 04/11/2022. I attempted to do this but was told you will no longer honour the voucher you authorised!!

[Faye Dobbin @dobbin_faye]

@FlySWISS you issued a credit voucher in the form of an open ticket for unused flights from Christmas 2021 via Opodo. I was told to rebook to the value of £3050 before 04/11/2022. I attempted to do this but was told you will no longer honour the voucher you authorised!!

[Faye Dobbin @dobbin_faye]

@FlySWISS you issued a credit voucher in the form of an open ticket for unused flights from Christmas 2021 via Opodo. I was told to rebook to the value of £3050 before 04/11/2022. I attempted to do this but was told you will no longer honour the voucher you authorised!!

[Faye Dobbin @dobbin_faye]

@TheOrdinaryZB @opodo @OpodoGermany @fluegede @eDreams_en @eDreams They gave me vouchers to rebook my flights. When I went to rebook, 5 months prior to expiry date, they said the vouchers have already expired and issued refund of just £591 when I paid £3050. I’m £2500 out of pocket. It’s disgusting, I’ve been in tears most of the day.