Becca Mefford

Marketing Student. @PinkGlovesBoxer tier 2. Loves everything Sherlock. University of Akron '19. Knows the difference between Marvel/DC. Goal: Forbes 30 under 30

[Becca Mefford @dobeccagon]

To update, I was on the first phone call for 16 minutes then the second for 34 then told that it was my fault and that I should call to order. Yeah I’m going to call and sit on hold for a total of 50 minutes to order a pizza. Thanks so much for the great birthday @MarcosPizza

[Becca Mefford @dobeccagon]

When @MarcosPizza keeps you on hold for 20 minutes because they sent you a regular pizza instead of a gluten free. I just wanted to buy pizza for my friends birthday, but it’s fine. 🤬

[Becca Mefford @dobeccagon]

@SchurrVictoria @VSecret23 @AlexaKaye3

[Becca Mefford @dobeccagon]

Yeah but you usually use a different platform such as Facebook to share the content. I do agree that the search capabilities on YouTube are the best out of all the platforms. #UAkronMarketing

[Tyler Reed @tjames1821]

A4: I think YouTube is going to rule in 2019. They have put in motion so many changes but I assume that this is to support viewers and content creators to communicate effectively plus it is the 2nd biggest search platform and that will only get bigger #uakronmarketing

[Becca Mefford @dobeccagon]

I think a huge takeaway from this question is the importance of using multiple platforms. #UAkronMarketing

[Becca Mefford @dobeccagon]

@GarrettDetweil1 Yeah but Instagram makes it so hard to link content. And their analytics are still lacking. #UAkronMarkteing

[Becca Mefford @dobeccagon]

@AlexaKaye3 A4) Yeah sorry twitter but Facebook is still king in my book. It has Great analytics and the best ways to show all different types of content. #UAkronMarketing

[Becca Mefford @dobeccagon]

@Austin_P_UA @zackwieser @AlexaKaye3 @acebotai

[Becca Mefford @dobeccagon]

@AlexaKaye3 @tjames1821 @DDawson36 @acebotai @amazon Ah the worst is when a company gives you the 2s generic response of we’re working on it and then they don’t get back to you until 3 days later. #UAkronMarketing

[Becca Mefford @dobeccagon]

@DDawson36 @AlexaKaye3 @acebotai @amazon She doesn’t need to survey us she already listens to everything going on! 😂😂

[Becca Mefford @dobeccagon]

@GarrettDetweil1 I like it when they give he chatbots names to try and trick you but you know that it’s not a real person.

[Becca Mefford @dobeccagon]

@AlexaKaye3 @acebotai @Fabletics The Chatbot works great when u just need to know how to return an item, but when I needed to ask about care instructions it sent me to a live person and they were able to help me. This way I was helped quickly and didn’t have to wait for someone to be open

[Becca Mefford @dobeccagon]

@AlexaKaye3 @acebotai Me when the chatbot doesn’t understand my question #UAkronMarketing

[Becca Mefford @dobeccagon]

@DDawson36 @SydneyBornstine @AlexaKaye3 @redbull YES! It’s not obvious but it’s still always branded! #UAkronMarketing

[Becca Mefford @dobeccagon]

Reasons why all companies big or small need @googleanalytics 🙏🏼

[Tyler Reed @tjames1821]

A2: Google knows better than anyone else that marketers need to integrate their social platforms with paid search. People use Google so much and SM marketers can use that to their advantage #uakronmarketing

[Becca Mefford @dobeccagon]

@IanLaidlaw8 This is so true! I loose so much respect for companies that take advantage of someone’s mistakes! #UAkronMarketing

[Becca Mefford @dobeccagon]

@DDawson36 @AlexaKaye3 @Nike Or to promote a life style they want to achieve. #UAkronMarketing

[Becca Mefford @dobeccagon]

Q2: Companies have to show their value add in their media it’s not enough anymore to just gain awareness. I might see you’re posts daily but if you don’t have a hook or a niche then I’ll never click on it. #UAkronMarketing

[Becca Mefford @dobeccagon]

@IanLaidlaw8 A1: I think a big thing they could do is find out what customers big questions are after they purchase. Companies should make content that focuses on answering those questions. #UAkronMarketing