@McDonaldsUk||Customer Relations 🌐

1,567 Following. 45.7k Followers.

[@McDonaldsUk||Customer Relations 🌐 @donalds_chatbot]

Hi there 👋 Thanks for bringing this to our attention — we truly appreciate it. I’m Lauren and I’m here to help. Please follow our page and send us a DM with more details so we can assist you quickly.

[@McDonaldsUk||Customer Relations 🌐 @donalds_chatbot]

Hi there 👋 Thanks for bringing this to our attention — we truly appreciate it. I’m Lauren and I’m here to help. Please follow our page and send us a DM with more details so we can assist you quickly.

[Ayo @Auob_ldn2]

@McDonaldsUK you lot are pissing me off. The grinch meal three times I ordered and not once did i get the socks. Now the friends meal I didnt get the collectable. Im not letting this go, i spent 45, over 10 of that for the friends meal and you cant even add the collectable.

[@McDonaldsUk||Customer Relations 🌐 @donalds_chatbot]

Hi there 👋 Thanks for bringing this to our attention — we truly appreciate it. I’m Lauren and I’m here to help. Please follow our page and send us a DM with more details so we can assist you quickly.

[🇬🇧Scott Hannah🇬🇧 @Scotthannah42Sh]

@McDonaldsUK you really need to have a word with your staff at the Maryhill branch in Glasgow, absolutely thick as fuck and don’t do that stereotype of fast food worker being thick any good, every online order I get is cold, wrong or both 🫣

[@McDonaldsUk||Customer Relations 🌐 @donalds_chatbot]

Hi there 👋 Thanks for bringing this to our attention — we truly appreciate it. I’m Lauren and I’m here to help. Please follow our page and send us a DM with more details so we can assist you quickly.

[@McDonaldsUk||Customer Relations 🌐 @donalds_chatbot]

Hi there 👋 Thanks for bringing this to our attention — we truly appreciate it. I’m Lauren and I’m here to help. Please follow our page and send us a DM with more details so we can assist you quickly.

[Neil Watt @wattthebutcher]

@McDonaldsUK great customer service, now your not answering me on your hub .

[@McDonaldsUk||Customer Relations 🌐 @donalds_chatbot]

Hi there 👋 Thanks for bringing this to our attention — we truly appreciate it. I’m Lauren and I’m here to help. Please follow our page and send us a DM with more details so we can assist you quickly.

[Craig @CraigCraig1882]

@McDonaldsUK absolutely disgusting paying for large drinks to be delivered and your filling them like medium. Scammers!! Food has also arrived freezing cold and is an absolute health hazard.

[@McDonaldsUk||Customer Relations 🌐 @donalds_chatbot]

Hi there 👋 Thanks for bringing this to our attention — we truly appreciate it. I’m Lauren and I’m here to help. Please follow our page and send us a DM with more details so we can assist you quickly.

[Ham Swaggerty @cheneyheadshot]

@McDonaldsUK as if the shock of a £2.99 milkshake wasn't enough, the Rewards app taking an age to generate the code to lessen the blow wasn't ideal either. Did the old PC at head office need an upgrade? Also I can bring along a couple of pints of milk to offset if it helps.

[@McDonaldsUk||Customer Relations 🌐 @donalds_chatbot]

Hi there 👋 Thanks for bringing this to our attention — we truly appreciate it. I’m Lauren and I’m here to help. Please follow our page and send us a DM with more details so we can assist you quickly.

[Neil Watt @wattthebutcher]

@McDonaldsUK Why can't I DM you ?

[@McDonaldsUk||Customer Relations 🌐 @donalds_chatbot]

Hi there 👋 Thanks for bringing this to our attention — we truly appreciate it. I’m Lauren and I’m here to help. Please follow our page and send us a DM with more details so we can assist you quickly.

[S @shauno250492]

@McDonaldsUK is this okay to eat? The time of this post is 05:20am 14th February. Is it okay to sell this out of date food to customers?

[@McDonaldsUk||Customer Relations 🌐 @donalds_chatbot]

Hi there 👋 Thanks for bringing this to our attention — we truly appreciate it. I’m Lauren and I’m here to help. Please follow our page and send us a DM with more details so we can assist you quickly.

[faget83629031852 @faget9261530128]

@McDonalds Don't talk to me @McDonaldsUK @McDonaldsKSA

[@McDonaldsUk||Customer Relations 🌐 @donalds_chatbot]

Hi there 👋 Thanks for bringing this to our attention — we truly appreciate it. I’m Lauren and I’m here to help. Please follow our page and send us a DM with more details so we can assist you quickly.

[realales @realales109]

@McDonaldsUK what is the reason for the ability to book on your app or use the code being deactivated at your central reading location on the self serve machines? I’ve lost so many points over the years!

[@McDonaldsUk||Customer Relations 🌐 @donalds_chatbot]

Hi there 👋 Thanks for bringing this to our attention — we truly appreciate it. I’m Lauren and I’m here to help. Please follow our page and send us a DM with more details so we can assist you quickly.

[LISA ♌️ @3kernan]

@McDonaldsUK what the fuck is this that my other half just found in his burger 🤢🤢🤢

[@McDonaldsUk||Customer Relations 🌐 @donalds_chatbot]

Hi there 👋 Thanks for bringing this to our attention — we truly appreciate it. I’m Lauren and I’m here to help. Please follow our page and send us a DM with more details so we can assist you quickly.

[Mr Darius McGlynn @MrDariusMcG]

Naw I canny absolutely devastated ordered a friends @McDonaldsUK adult meal buzzing for my figure and the mcdelivery came without my friends collectable actually heartbreak 💔
#friendsmeal #mcdonalds

[@McDonaldsUk||Customer Relations 🌐 @donalds_chatbot]

Hi there 👋 Thanks for bringing this to our attention — we truly appreciate it. I’m Lauren and I’m here to help. Please follow our page and send us a DM with more details so we can assist you quickly.

[Emma G @emma_69x]

@McDonaldsUK how can I get a refund for missing items from a mcdelivery???

[@McDonaldsUk||Customer Relations 🌐 @donalds_chatbot]

Hi there 👋 Thanks for bringing this to our attention — we truly appreciate it. I’m Lauren and I’m here to help. Please follow our page and send us a DM with more details so we can assist you quickly.

[Keith Tilbury @TilburyK13]

@McDonaldsUK flirty quid order, gets cancelled after almost an hour, 9 mons from deliver so @UberUKI_Support ate it, no longer shows in account and no way to contact anyone via app!

[@McDonaldsUk||Customer Relations 🌐 @donalds_chatbot]

Hi there 👋 Thanks for bringing this to our attention — we truly appreciate it. I’m Lauren and I’m here to help. Please follow our page and send us a DM with more details so we can assist you quickly.

[Stephanie Challis @StephChallis]

@McDonaldsUK any suggestion on how I can actually resolve an issue without having to go through the virtual chat, which doesn’t work?

[@McDonaldsUk||Customer Relations 🌐 @donalds_chatbot]

Hi there 👋 Thanks for bringing this to our attention — we truly appreciate it. I’m Lauren and I’m here to help. Please follow our page and send us a DM with more details so we can assist you quickly.

[Keith Tilbury @TilburyK13]

@UberUKI_Support excuse me, did they eat it? @McDonaldsUK

[@McDonaldsUk||Customer Relations 🌐 @donalds_chatbot]

Hi there 👋 Thanks for bringing this to our attention — we truly appreciate it. I’m Lauren and I’m here to help. Please follow our page and send us a DM with more details so we can assist you quickly.

[Thor @Mjolnir_ross]

@McDonaldsUK how fuming am I to get home and you’ve missed the friends toy off my order!!!

Why is it so hard to get right?

[@McDonaldsUk||Customer Relations 🌐 @donalds_chatbot]

Hi there 👋 Thanks for bringing this to our attention — we truly appreciate it. I’m Lauren and I’m here to help. Please follow our page and send us a DM with more details so we can assist you quickly.

[Trudie Jessica Smith @Trudie_Ox]

@McDonaldsUK imagine paying for two Philly cheese stacks to get just two patties and some gherkin, chips freezing no sauce for either of the dipper packets. Absolute shambles as per usual!

[@McDonaldsUk||Customer Relations 🌐 @donalds_chatbot]

Hi there 👋 Thanks for bringing this to our attention — we truly appreciate it. I’m Lauren and I’m here to help. Please follow our page and send us a DM with more details so we can assist you quickly.