“I work the front desk at a small doctor’s office, and I wish people could see what happens on the other side of the phone.
Every day, older patients call us confused.
They are told to use the patient portal, upload documents, check lab results online, fill out forms before the visit, and confirm everything through a link.
Some of them do not know what a portal is.
Some do not have a smartphone.
Some have one, but they are afraid to click the wrong thing.
Last week, a man in his late 80s called about his test results.
He said, “Ma’am, I don’t mean to bother you, but the computer says I have a message and I don’t know how to open it.”
He sounded ashamed.
That broke my heart.
He should not have to feel ashamed for needing a human being.
Technology can be helpful. I understand that.
But when people who built this country are made to feel helpless because everything became a login and a password, we have gone too far.
Not everything needs to be an app.
Not every answer should be hidden behind a screen.
Sometimes people need a voice.
A patient person.
A real human who says, “Don’t worry, I can help you.”
Progress should not leave seniors behind.
Because one day, the world will move faster than us too.
And I hope someone is kind enough to slow down.
~Unknown
Every genuinely British person watches this scene with immense sadness — and quiet rage.
Our leaders are destroying our country, our culture, and our civilisation.
Sky's @TrevorPTweets, a former head of the Commission for Racial Equality, says he feel "rage" because the Henry Nowak case is one of many examples of "misjudgements about people based on their race leading to a young life being cut short."
He shares three other examples ⬇️
WW2 hero Alec Penstone has passed away at 101. Here he was telling us that it may not have been worth it. How dare we have failed men like this that sacrificed so very much. We must work every single damn day to get our country back. God rest you, Sir.
Nobody talks about what it costs a school when a good teacher walks out the door for good. The kids lose the relationship. The department loses the institutional knowledge. The next hire starts from zero. And everyone pretends that's just how it goes.
@BarryNSmith79 That’s right. We’re currently on the Hunger Games. It’s all about the quality of reading/delivery, though. If I wasn’t a confident reader/performer, I wouldn’t do it.