Donna Mitchell

[Donna Mitchell @donnalmitchell]

What’s the deal with @marksandspencer service? Expecting to collect a parcel instore today - check app as no notification arrived by midday and see it’s now saying it’ll be instore next Tuesday. No email/text or any form of communication from them. Poor.

[Donna Mitchell @donnalmitchell]

@SaturdayKitchen Sir Lenny said he eats fried dumpling so surely just refer to it as that?

[Donna Mitchell @donnalmitchell]

shopping online experience with @jsainsburys today. Delivery cancelled with no notice. Phoned & told to wait for note explaining how to rebook delivery. Then told to phone the same number I had already contacted & when I did couldn’t rebook anyway. no slots now till Mon 😡

[Donna Mitchell @donnalmitchell]

@EnfieldCouncil how do you log problems with Enfield Connected accounts? Can’t see a link to contact you through on the new website

[Donna Mitchell @donnalmitchell]

@ArgosHelpers I’d like a refund. Was expecting a delivery tomorrow and have only been texted this evening with a message that my item isn’t in stock and won’t be delivered until 20 Dec. Really disappointing

[Donna Mitchell @donnalmitchell]

Urgh yet another fun interaction with @easyJet . You change my flight details for no good reason I can see and then charge me for the privilege of changing the booking back this is after charging me loads to change flights affected by the pandemic. And you patronise to boot.

[Donna Mitchell @donnalmitchell]

Dear @marksandspencer what’s happening with your mini sausages? Nice new packaging but the sausages feeling like their coated in grease is not so welcome …

[Donna Mitchell @donnalmitchell]

@Tesco Hmmm ... spoke to my mother this evening who was still really shaken up by her visit to one of your larger stores early this morning. only self service tills open, forcing people with trolley loads of goods through them. No staff. Absolute chaos and no social distancing. Shambles

[Donna Mitchell @donnalmitchell]

@HotpointSupport That keeps telling me to select options below which I can’t see! Can you DM me and call me pls

[Donna Mitchell @donnalmitchell]

Been trying to follow up on an engineer visit to my house last week to no avail @HotpointSupport - can someone get in touch please.

[Donna Mitchell @donnalmitchell]

I’ve got a complaint @clarksshoes about a pair of trainers I bought for my child. She has worn them four times and can barely walk at the end of a school day in them. They were fitted in store. What’s your complaint procedure?

[Donna Mitchell @donnalmitchell]

@clarksshoes I’ve got a complaint about a pair of trainers I bought for my child. Has worn them four times and can barely walk at the end of a school day in them. They were fitted in store. How do I register it?

[Donna Mitchell @donnalmitchell]

I’m sitting on the tarmac at Palma airport waiting for my delayed @Ryanair flight to take off yet apparently it’s still on time and landing in London in 10 mins so my cab’s waiting at the other end ...😳

[Donna Mitchell @donnalmitchell]

It's me! https://t.co/0alDCEO0Af

[PRWeek UK @prweekuknews]

So, you want my job? Media relations manager (campaigns), Network Rail: https://t.co/54Nw8QErZe #pr #comms

[Donna Mitchell @donnalmitchell]

@Ryanair seen that.Done that. Did at airport, they directed me to you. you direct back to them. Seems no one is bothered.

[Donna Mitchell @donnalmitchell]

anyone know how to report items lost on @Ryanair? Airline says airport. Airport says airline. Either way no one willing to log

[Donna Mitchell @donnalmitchell]

@Ryanair They told me that you are the only airline that does not hand in lost property to them.

[Donna Mitchell @donnalmitchell]

@Ryanair I realised as soon as I got into the terminal & couldn't get anyone to report it back to the cabin crew who were still on board

[Donna Mitchell @donnalmitchell]

WTH @Ryanair - lost rings on flight on Friday and cannot report to anyone. Just being palmed off & passed around different organisations