Donna Reid

Hard working, gym loving mum of 2!!

[Donna Reid @donnareid78]

@lookfantastic hi, I got an email yesterday with 20% off handpicked items, when I have tried to order the discount isn’t applied. Can you help so I can place an order? Thanks 😊

[Donna Reid @donnareid78]

@manairport I’ve pre ordered my duty free but would like to amend, can I do this online, by phone or when I collect?

[Donna Reid @donnareid78]

@Selfridges This is on your website, can you confirm if it’s available in store?

[Donna Reid @donnareid78]

No response as yet? Please could you get back to me ASAP before I take a trip to the store!

[Selfridges @Selfridges]

@donnareid78 Hi Donna, we'll reach out to the store to find this out for you. We'll let you know as soon as we've spoken to them! - MD

[Donna Reid @donnareid78]

@Selfridges please can you advise if you sell @MulberryEngland Collonil leather gel in your Manchester exchange square store

[Donna Reid @donnareid78]

@Selfridges To discuss further? Sorry already done that and I’m no further on! I’m really disappointed with the service I’ve received so far!

[Donna Reid @donnareid78]

So @Selfridges ask me to DM to discuss further but basically tell me I can’t return despite sales staff not making the returns policy clear at point of sale!! #shocking #poorcustomerservice

[Selfridges @Selfridges]

@donnareid78 Hi Donna, we're really sorry to hear you're not satisfied with our sales return policy. If you wish to discuss this further please feel free to pop us a DM. - MN

[Donna Reid @donnareid78]

@KurtGeiger hi, my daughter picked up sale boots for me in @Selfridges Mcr and was told after sale exchange only? Not happy as I havent tried them on yet!! If I’d know prior to purchase I’d have gone in person!

[Donna Reid @donnareid78]

@VodafoneUK Problem was elevated to next level 3wks ago and call back was missed, no attempts to call again?? Getting speeds of 11-15 not 35 as promised!!

[Donna Reid @donnareid78]

@VodafoneUK on hold 1hr 15 mins and still no answer!! 6wks since I switch broadband to u and only 1 day got min speed! Shocking customer service and still unresolved!

[Donna Reid @donnareid78]

@VodafoneUK on hold 1hr 15 mins and still no answer!! 6wks since I switch broadband to u and only 1 day got min speed! Shocking customer service and still unresolved!

[Donna Reid @donnareid78]

What can you do when you see someone blatantly using their phone whilst driving?? Really frustrates me!!! 😡 @GMPMiddleton

[Donna Reid @donnareid78]

@DecathlonUK you have cancelled my order@on 11/10 and said I would be refunded within 7 days, to date I have received nothing?? 🤔

[Manchester News MEN @MENnewsdesk]

'You're going a wonderful job, wine aisle is 23' - woman overwhelmed by kindness of fellow mum in Sainsbury's
https://t.co/ATMOv1KdVG

[Donna Reid @donnareid78]

@ArgosHelpers I paid in store at middleton

[Donna Reid @donnareid78]

@Argos_Online hi, bought Xbox headset from middleton store on 21/5/18 which is@now faulty. Can not find receipt but click&collect and paid debit card. Are you able to trace?

[Donna Reid @donnareid78]

@Argos_Online Thanks for that, are you able to check if you emailed a receipt to me?

[Donna Reid @donnareid78]

@SkyHelpTeam trying to contact you through online chat but no response to msgs??

[Manchester News MEN @MENnewsdesk]

"This kind of behaviour is an insult to victims of domestic violence and to women and men who speak out against their abuser."
https://t.co/ck7G7ibJ7Z

[Donna Reid @donnareid78]

@sainsburys still waiting for an order update 7 days after please can you assist??

[Donna Reid @donnareid78]

@npowerhelp can someone please call me back re my DM?? Been over 24hrs now and not even an acknowledgment!!