@makemytripcare@makemytrip have already shared all details multiple times through tickets and calls.
This is not a new complaint. It has been pending since 24 Jan.
Your agents assured resolution within 1 week (twice on call), yet nothing has been done.
Your AI chat system has no real escalation path. Your call agents make promises they don’t keep. This is completely unacceptable customer handling.
If this is not resolved immediately, I will be escalating this formally through consumer court
•Assured “it will be resolved in 1 week”
• Still NO resolution
• NO refund
Today is 22 Feb. It has been almost ONE MONTH.
I was left stranded without accommodation despite advance payment. And now I’m being made to run behind my own money for weeks.
@makemytrip This is beyond frustrating now.
I booked a prepaid hotel stay for 24–25 Jan. The hotel REFUSED check-in, yet you deducted the full amount.
Since then:
• 2 tickets raised
• 3 escalations done
• Spoke to your agents TWICE on call
The chat support just keeps saying we are working on it , even the chat support is AI which is the part of their scam
Beware or this scam, never order from magic pin.
Sure! You could say something like this: “I had a really disappointing experience with @Magicpin. I ordered around 10 PM, but it’s now past midnight, no delivery, and no refund. When I called the driver, I was treated rudely. I hope you can address this and refund my money prompt
Really disappointed with @royalenfield . My Classic 350 (purchased Nov 2024) already has a dead battery. Gave my bike for replacement, but was told it’ll take 7–10 days! Didn’t expect this from a brand known for reliability. Please resolve this sooner. #RoyalEnfield
Your bus operator denied us boarding despite confirmed tickets & driver’s call asking us to board at IFFCO Chowk.
We were 9 people (4 women) stranded after paying ₹13K. Please refund or I’ll escalate to consumer forums & social media. @PaytmTravelCare@PaytmTravel@Paytmcare
@Paytm@Paytmcare@PaytmTravel I booked 9 bus tickets with you from Vijay travels. They called me to board the bus when I reached there. They have already took payment from another customers & cancelled my seats. They didn’t allow me to board. Mentally harrased me at late night.