Doug Schumann

[Doug Schumann @doug_schumann]

Wow @WellsFargo - Still haven't had anyone reach out to me. When I call your "Office of the President" call line they tell me it will be up to 10 business days to get a response? I am unsure how much worse your service could be.

[Doug Schumann @doug_schumann]

@WellsFargo
CEO quote “The seriousness of what we do brings tremendous responsibility...We need to... make sure that we're doing everything we can to operate the company to the highest standards of operational excellence”. Definitely not seeing this in the service I’ve received

[Doug Schumann @doug_schumann]

@mitel - our phone system has been down for 3 days and your "customer success" team has no sense of urgency. How do you keep customers with this type of service???

[Doug Schumann @doug_schumann]

Dear @att, as a client for over 15 years it is extremely frustrating to be provided with inaccurate information by the first customer loyalty representatives then to have to deal with a second one Marshekia was absolutely horrible and her supervisor Daniel was useless.

[Doug Schumann @doug_schumann]

Dear @AT&T as a client for over 15 years it is extremely frustrating to be provided with inaccurate information by the first customer loyalty representatives then to have to deal with a second one Marshekia was absolutely horrible and her supervisor Daniel was useless.

[Clinicient @Clinicient]

Follow these 5 steps to get prepped for value-based care now https://t.co/7Lgt3QCSKk by @doug_schumann and @HendersonPDX via @pps_apta

[Jerry Henderson @HendersonPDX]

Thanks @pps_apta for publishing article by @doug_schumann and me on Preparing for Value Based Care - https://t.co/LGGTWadYak

[Doug Schumann @doug_schumann]

@SturdyHold @JuanLoboPT - Went very well. Sounds like PTs are hungry for information like this.

[Doug Schumann @doug_schumann]

@SturdyHold @JuanLoboPT

[Clinicient @Clinicient]

We're getting pumped for this session w our VP @doug_schumann & @JuanLoboPT! Come join us to learn about coaching in your clinic. #APTACSM

[Clinicient @Clinicient]

"Good coaching is about stretching to a place you thought you couldn't go" - @doug_schumann #APTACSM

[Clinicient @Clinicient]

#APTACSM goers! Don't miss @doug_schumann & @juanloboPT's talk all about the GROW coaching model. Get a preview here https://t.co/BR5hw2R9xF

[Taylor Goldsmith @taygoldsmith]

#APTACSM folks! Did ya hear @doug_schumann & @JuanLoboPT have a session together next week?! Don't miss this preview https://t.co/QimXfiGjP5

[Clinicient @Clinicient]

#APTACSM goers! Don't miss @doug_schumann & @juanloboPT's talk all about the GROW coaching model. Get a preview here https://t.co/l9G6ZyHkC3

[Doug Schumann @doug_schumann]

Excited to be presenting at CSM with @JuanLoboPT - Using GROW Coaching to Improve Practice Performance https://t.co/2H9Unx9NPd

[Clinicient @Clinicient]

We couldn't stop at just 3! Here are more mistakes from @doug_schumann that can signal major trouble for a practice https://t.co/JExulwhhPA https://t.co/HxwK3D8qMW

[Clinicient @Clinicient]

We couldn't stop at just 3! Here are more traits from @doug_schumann that can signal trouble for a practice https://t.co/JExulwhhPA https://t.co/HxwK3D8qMW

[Clinicient @Clinicient]

From Clinicient VP @doug_schumann, don't make these three mistakes we see ruin practices https://t.co/Hv08pjLhhp

[Doug Schumann @doug_schumann]

Great article on effective problem solving! https://t.co/3YAu0k14AX

[Doug Schumann @doug_schumann]

Love this quote - so true! "I don't care about your resume, I want your habits!" - @ColinCowherd