InvisibleGirlAlways

[InvisibleGirlAlways @dparslowdesigns]

@CanRevAgency Where is the letter that was promised in the news at the start of this by your social media rep saying that all those affected would be receiving a letter letting them know what happened????

[InvisibleGirlAlways @dparslowdesigns]

@CanRevAgency How can I trust filing my taxes when my account was locked out and you refuse to explain to me why it was locked out other than two of your reps from the CCB line telling me that I had unauthorized access of my account.

[InvisibleGirlAlways @dparslowdesigns]

@RegalRogueNL @CanRevAgency It really is when you are on disability but when they have locked your account these benefits account for half of your income when you have children and pay for their needs. Can't file taxes with a locked account. Goodbye half the monthly income...poverty...

[InvisibleGirlAlways @dparslowdesigns]

@CanRevAgency I also have 3 children so now we will miss out on the CCB to help pay for their needs because of this. Thank you so so much CRA. No extension on the file date and no way for me to file because you removed my CRA account. I CAN'T get through on the phone.

[InvisibleGirlAlways @dparslowdesigns]

@CanRevAgency I can't even file because my account is non-existent now. No magical letter as promised in the news. Instead they just revoked my whole account. Now what? I can't get through on the phone to verify my identity to get my account back.

[InvisibleGirlAlways @dparslowdesigns]

@CokeVCola @cfine @BarryWheeler @DennisHalifax @CanRevAgency I won't get my taxes done in time this year because of THEM. They won't extend the deadline either. CRA really knows how to blame us and make us suffer for their mistakes.

[InvisibleGirlAlways @dparslowdesigns]

@CokeVCola @cfine @BarryWheeler @DennisHalifax @CanRevAgency I am tired of it too. They admitted that my account was accessed by an unauthorized user. Now I have to wait for the stupid letter to get my account back because I have to make a new one. Canada Post is behind in delivering mail by almost a month right now.

[InvisibleGirlAlways @dparslowdesigns]

@CanRevAgency @canantifraud You can not use these tools if you have been locked out of your account. There has been fraud in my account. You locked it. I can't contact the online because of my locked account. The phone line drops you. Still another resource that does not work.

[InvisibleGirlAlways @dparslowdesigns]

@pixellates @colinarchibald @CanRevAgency It kicks me off of the main line every single time. I can't get through to an agent to unlock my account yet. It is still locked because of "unauthorized access" confirmed by the CCB agent.

[InvisibleGirlAlways @dparslowdesigns]

@CanRevAgency @PatricioLina I either keep getting my calls dropped in the que or it is full. This is obviously not an option for any of us since you do not have the staff to handle this. How else can we fix our accounts?

[InvisibleGirlAlways @dparslowdesigns]

@CanRevAgency For everyone who wants to know what is on LinkedIn. This is the post:

[InvisibleGirlAlways @dparslowdesigns]

@kylejeans @CanRevAgency I was told I had unauthorized access in my account. I saw that it was on Feb 2nd. I was in there last at the start of January. They confirmed that Feb 2nd was the unauthorized access. I was talking to a different department. Account locked still.

[InvisibleGirlAlways @dparslowdesigns]

@CanRevAgency @hrwarkentin @CanRevAgency How does one do this when hardly any of us can get into the que, let alone to an agent without being dropped between waiting 1 to 3 hours on the phone. How are they going to do that when you don't have enough agents on the phone?

[InvisibleGirlAlways @dparslowdesigns]

@colinarchibald @CanRevAgency The number for CCB is 1-800-387-1193. It is about a 2 hour hold to talk to someone about your CCB although I found out some things about my locked account I am not happy about.

[InvisibleGirlAlways @dparslowdesigns]

@thomasdaigle @yuanqingfei I can not get into my account either. I received an email today saying my email was removed from my account. I keep getting the 021 error when trying to log in. I have called customer support 6 times so far. 1 time I was on hold for 3 hours then the call disconnected.