DPD

[Mohammad haroon @iosharoon]

Extremely disappointing experience with @dee_emmmahindra for my XUV700 AX7L (HR26FV2135).

Vehicle submitted on 7 April with a promised 10–15 day timeline. It’s now been 22+ days, and the situation has only worsened.

• No urgency from Service Manager (Diljeet) or Advisor (Praveen)
• Advisor is frequently unreachable — had to visit personally for updates
• Technical team failed to identify major damaged parts even after weeks
• Insurance surveyor called 6 times for approvals — clear miscoordination
• Internal blame-shifting instead of resolution
• Now informed radiator fan is faulty → additional 5-day delay due to part unavailability

Most concerning: when questioned, the response was casual — “this has already happened, we cannot help.”
This reflects serious operational failure, lack of technical competence, and zero accountability.
I need immediate action:
• Transparent repair status report
• Confirmed part availability
• Final, non-negotiable delivery timeline
• Senior management intervention
@anandmahindra @MahindraRise @Mahindra_Auto @MahindraScorpio @Mahindra_XUV7XO @MahindraXUV3XO — requesting urgent escalation before this is taken to consumer forums.

[Mohammad haroon @iosharoon]

1/ Extremely disappointed with Dee Emm Mahindra Service Centre, Sector 14, Gurgaon. My vehicle (HR26FV2135 – XUV700 AX7L) was submitted on 7 Apr 2026 with a promised delivery timeline of 10–15 days. Today is 29 Apr 2026, and there is still no delivery or clear update.

2/ Multiple false commitments have been made:

Delivery promised within 10–15 days → missed
Last committed delivery date: 21 Apr 2026 → missed
Claim said to be pending with insurance → HDFC Ergo confirms NO such pending claim

3/ Surveyor inspection was completed on time, yet there has been no meaningful progress or communication from the service centre.

4/ Mr. Praveen (service advisor) is not answering calls and continues to send misleading messages stating the claim is pending, which is factually incorrect.

5/ Customer team (Sana) is calling me to ask for updates instead of providing any. This clearly shows a lack of coordination within the team.

6/ This is not just a delay—this is clear mismanagement and misinformation. Completely unacceptable for a brand like Mahindra.

@Mahindra_Auto @MahindraRise @anandmahindra
@dee_emmmahindra @DeeEmmHyundai @MahindraRacing @Mahindra_XUV7XO @MahindraXUV3XO
Request immediate intervention:

Actual status of my vehicle
Proof of insurance claim submission
Final delivery timeline with accountability

7/ If this is not resolved immediately, I will escalate this further across consumer forums. This has been a very poor experience and will be my last with this service centre.

[Mukesh P Kalra @kalramukesh]

Guess what is beating mutual funds, direct stock investing or even startup investments😉,

32% xirr, with average allocation of ~75% to equity 😎

Smartly riding the market volatility and rally!

@ETMONEY Genius

[Mohammad haroon @iosharoon]

Travel Triangle Fraud Alert! Once they pocket your cash, you'll be chasing them like a beggar , paid 40% upfront, and they flipped the plan and pricing. Vaibav from Travel Triangle blocked me too. No help from customer care. Booking id 11104633 #TravelTriangle

[Mukesh P Kalra @kalramukesh]

The magnetic force behind Ghar-Wapsi (Hire-Backs) – Emotional Bonds!

Team members who make a comeback can benefit a company immensely as it fast-tracks the cycle from Hiring —> Assimilation —> Productivity —-> Making Impactful Contributions.

So, how to bring such members back?

Our discovery: A culture fostering strong emotional bonds can be the compelling force to bring them back.

Reflecting on life, most of us would realise that the strongest connections with our closest friends were not formed through extravagant parties but rather through shared experiences in a hostel, college, intense study sessions or during challenging moments.

We unknowingly recreated the same atmosphere at @ETMONEY.

Our principle: Create Intensity, and Emotional Bonds will follow!

With high hiring standards, a compact team (about 1/3rd of our competitors), and very tight deadlines for everything we do, our team works extraordinarily, spending long hours together.

More like a close-knit hostel community!

Are these bonds strong enough to bring back our ex-team members?

We launched an initiative; I love its name: Ghar Wapsi.

When we spoke to some of our ex-employees, we discovered they missed working at @ETMONEY, getting nostalgic about their days with us.

And when asked about rejoining us, their response was, "When can I do Ghar Wapsi?"

Today, almost all the incredible team members we wished to have back are now working with us again, and we call them @ETMONEY's Ghar-Wapsi gang. #CompanyCulture

Are you also keeping the door open for your ex-team members?

What's the magnetic force that draws them back to your den?

[Satyan Gajwani @satyan]

Excited to launch @ETMoney Genius, one of our most ambitious initiatives! Genius is India’s smartest, personalized investment strategy partner. Strategies normally only available for high net worth individuals, now available to any Indian.

More here -> https://t.co/wadUZScGTT

[Vineet Jain @vineetjaintimes]

India's investments are transitioning from physical to financial assets.
Successful investing will be a result of smarter investment decisions & not just buying investment products. @ETMONEY Genius will help India succeed at investing. This video explains https://t.co/A8qCh2n36b

[Sundeep Sikka @sundeepsikka]

Congratulations to @ETMONEY launching Genius. Its a big moment for the industry to make beginning towards a thriving advisory ecosystem. Trusted guidance on asset allocation not just would ensure good investing experience, but also a successful one. Good luck @kalramukesh & team

[DPD @dpdebata]

Women Beat Markets, Get Wealthier: A trend-spotting by ETMONEY on How Wo... https://t.co/FOXBV7bm8U via @YouTube

[ET Money @ETMONEY]

On the Eve of our 4th anniversary, we celebrated the first-ever virtual ETMONEY Family Day. Families of our team members have always been the unsaid heroes of ETMONEY's journey and we wanted to celebrate this day with them!

[Anita Bhatia @anitascmhrd]

One of our employee needs plasma from O+ or A person who has recovered from Covid at-least 20 days back. Please inform if you or someone in family/friends circle can help here. They are in Maharaja Agrasen Hospital, Punjabi Bagh, New Delhi. Contact: Umesh Nailwal 8743014034

[ET Money @ETMONEY]

This #InternationalWomensDay we are proud to say that #SheDoesItAll

[Mukesh P Kalra @kalramukesh]

Boom! @ETMONEY is India's only app that helps you save a massive upto Rs.78,000 in taxes within 5-10min with a 10x better experience.
--->https://t.co/EsjlFmGCc8

Removes multiple pain points across the tax saving journey of Indians. @santoshn

5 reasons why it's on 🔥..(1/n)

[Tusharkanti Behera @btushar02]

Attended #TURF2019, a global sports summit organized by @FICCI_India at NewDelhi. FICCI-IISM Knowledge Paper on 'Weighing Up Fitness: Deep Insights on Indian Fitness Trends' being released by Union Sports Minister Mr @KirenRijiju.

[ET Money @ETMONEY]

Online sales are irresistible! That 50% discount can make us buy stuff we don't even need. But what really happens with these things? Ever wondered what they think of us? Watch our new short video that sneak peeks in your shoe rack! #AapkiJebHithMeinJaari

[Times Internet @TimesInternet]

7. Our ENABLEMENT platforms are leaders in serving specific use cases: @ETMONEY is India's best digital-first personal finance platform, leading with commission free mutual funds, and offering seamless access to insurance products and on-demand loans.

[ET Money @ETMONEY]

The babysitters have struck back! It’s your turn now to strike back at agent’s commission.
#ETMONEY #babysitter #INDvsAUS #mahimarrahahai

[ET Money @ETMONEY]

Thrilled to announce that we have crossed Rs 2,000 crore of transaction value in #mutualfund #investments through our app. Thank you all for your love and support 🙏
Read More at: https://t.co/s6gXEBNK5N

[Satyan Gajwani @satyan]

Check out @ETMONEY’s first TV commercial! Making it easy for every Indian to manage their money well!

[Mukesh P Kalra @kalramukesh]

All set @ETMONEY for the traditional NYE release of 2018!
2019 will be the defining year where we come out our hood and win big! Eyeing another year of atleast 20x growth on all metrics !