@SamsungUK why, when I've paid for two years of Samsung Care+ for my new Z Fold8, is that service saying they will be cancelling my claim for repair of a faulty SIM card tray? This has resulted in a damaged tray and a wedged SIM card.
@HotpointUK we have tried 4 times to have our dishwasher "repaired" under warranty, and 4 times your engineers have not even been able to identify the fault. Now when I try to call, your system hangs up on me. Customer service clearly not your strong point!
@Uber you told me to put in flight details to arrange collection from Heathrow for a flight arriving at 0745, and that wait time would be included. The driver arrived at 0730 and then left at 0800, charging me £36 for no service and no way home. Why are you so rubbish nowadays?
We're proud to support Bi Visibility Awareness Day today 💜. Marked each year since 1999, Bi Visibility Day raises bi awareness and celebrates #bisexuality. Simon Draycott, our Trust Bisexual Lead says how celebrating the day is 'one way we can continue to challenge ourselves.'👏
@GET_UK_solar As a last resort trying to see if you'll respond to a tweet, given you've ignored emails and won't answer calls. I have never had such awful customer service from any company.
@GET_UK_solar After GET cancelled my installation and were incommunicado when I tried to rebook, I'm now receiving emails asking for a prepayment which was not in my contract. Yet again no response to emails and can't get through by phone. What on earth is going on?!
@GET_UK_solar My planned installation on 26/5/22 was cancelled without explanation. I was told to rebook on your site. Your site says there are literally no installation dates I can choose. There is no response from customer service. Very poor...
Had a positive LFT last Thursday. Sent off for a home PCR test that day. @RoyalMail found my terraced house somehow "inaccessible", finally delivered it Saturday and I returned it the same day.
*Just* got the positive test results back. Testing system is officially in meltdown
@RoyalMail I would dearly love an explanation for why my Covid PCR test kit was described as being undeliverable because "the property was not accessible". We're all home because we're isolating, and no-one has attempted to deliver anything.
Second time in a week that @SkyUK have lost broadband in my area. Given I have to be working from home, I very much regret moving from @virginmedia, even though they let me down many times. Beware buyers remorse!
today we are so so happy to welcome @Fred_SL! we chat all sorts, including binders, ethical non-monogamy and a marble cooperative.
check out the episode here - https://t.co/ubh1S7pciI
Had to stop because it became unplayable. Wasted £60 on this rubbish. @Ubisoft have clearly learnt nothing and just want to gouge money and break their developers, who clearly needed more time to create a playable version.
PSA: Do not buy @Ubisoft games, at least not when they come out. Leave it until they have been forced to patch all the game-breaking bugs they ship it with.
I was looking forward for months to playing #AssassinsCreedValhalla on Xbox One. It's absolutely riddled with game-breaking bugs: quests can't be finished, enemies turn invisible, fast travel gets disabled, adjusting difficulty gets disabled, save files get corrupted.