Hey @ShopifySupport@Shopify@harleyf — need help getting this reviewed ASAP.
Our Shopify Payments was recently disabled following a risk review, but our current metrics don’t reflect a high-risk operation:
• 0.11% chargeback rate (excluding RDR)
• ~.73% including RDR (used proactively to resolve disputes early)
• Fully staffed customer support with fast response times
We’ve been processing for 3+ months and are currently doing ~300-400k a month, with consistent fulfillment and active support in place.
We’ve already submitted an appeal, but this is currently halting our ability to operate and serve customers.
Would really appreciate a manual review or escalation here — happy to provide any additional data, logs, or documentation needed.
Hey @ShopifySupport@Shopify@harleyf — need help getting this reviewed ASAP.
Our Shopify Payments was recently disabled following a risk review, but our current metrics don’t reflect a high-risk operation:
• 0.33% chargeback rate (excluding RDR)
• ~1.01% including RDR (used proactively to resolve disputes early)
• Fully staffed customer support with fast response times
We’ve been processing for 6+ months and are currently doing ~500- 750K /month, with consistent fulfillment and active support in place.
We’ve already submitted an appeal, but this is currently halting our ability to operate and serve customers.
Would really appreciate a manual review or escalation here — happy to provide any additional data, logs, or documentation needed.
Hiring: Shopify Store Designer
R-commerce brand and need someone to build out a new product page and improve the overall store layout.
What I need:
→ Strong experience with Shopify's theme editor
→ Ability to build clean, high-converting product pages
→ Eye for layout, spacing, and visual hierarchy
→ DTC / health brand experience is a plus
I WILL PROVIDE COPY
No coding required — just need someone who knows the Shopify editor and can make a store look professional and conversion-ready.
DM Me
🚨 Hiring
Native Ad Copywriter
We're a 8-fig DTC K-Beauty skincare brand - scaling hard on meta
Looking for someone who's done this before: long-form, high-converting, relatable POV copy that doesn't feel like an ad but reads like a story and sells like crazy
DM me. RT 🙏