Drew Twitchell

[Drew Twitchell @drew_twitchell]

@BestBuy just start over. Your customer service is abysmal, your inability to be flexible is abysmal and your technology under the hood to process orders is abysmal. The fact you can't see things on your own website or send screenshots to your support reps through the chat when you are wanting to help and give clarity is quite unfortunate in 2026. You used to be the gold standard for buying technology. It is sad how far you have fallen.

[Drew Twitchell @drew_twitchell]

@MicrosoftHelps need support. Can’t get into single business account because MFA phone number is no longer active so I am stuck in a never ending loop.

[Drew Twitchell @drew_twitchell]

@SenatorShaheen I just called and left a message with your office. I would appreciate a follow up. We need to completely overhaul the IRS. Thank you!

[Drew Twitchell @drew_twitchell]

@GoogleMyBiz I completely deleted and re-added the business profile because of the issues with the old one. Can you check to see things now? I have details if you need them.

[Drew Twitchell @drew_twitchell]

@TheSocialDude I sent you a DM. Are you able to help me?

[Drew Twitchell @drew_twitchell]

@GoogleMyBiz Escalate to a team who can help! Waiting 2+ weeks for no help…is not customer support. What happened to caring about your customers? This is a you problem. Have done the exact steps I can’t even tell you how many times. Please fix your systems!

[Drew Twitchell @drew_twitchell]

@GoogleMyBiz Can I please get more help? I have dm'd many times back and I need more assistance.

[Drew Twitchell @drew_twitchell]

@GoogleMyBiz can someone review my case for Google Business Manager... pretty insane it is still pending for 2+ days... and over 9 days since I created the company in Google Business Manager... DM me please as I have the case number.

[Drew Twitchell @drew_twitchell]

@GoogleMyBiz I replied

[Drew Twitchell @drew_twitchell]

@googlemaps I responded...

[Drew Twitchell @drew_twitchell]

@googlemaps can someone review my case for Google Business Manager... pretty insane it is still pending for 2+ days...

[Drew Twitchell @drew_twitchell]

@AnthropicAI I use Claude for literally everything except image creation. Can you please put emphasis on your image creation so I can drop OpenAI once and for all!?

[Drew Twitchell @drew_twitchell]

@jakkuh_t can you do an in depth review of Umbrel?

https://t.co/DsunwOExev

Looks right up your alley!

[Drew Twitchell @drew_twitchell]

@Ariens can you please reengineer for future and also supply an upgrade kit for current to fix the terrible design of the chute deflector handle? It never stays in the designed slots and yes I have tried changing the tension on the spring multiple times to no avail. It is just a bad design and could easily be fixed. Other than that I love the machine!

[Drew Twitchell @drew_twitchell]

@elonmusk You shared the algorithm code for transparency, which is great. What about extending that transparency into the user feed itself? Let users see why they’re being shown certain content, what signals matter, and adjust more or less of it. Also surface where you intentionally boost key news. It builds trust, shows the magic behind the curtain, and gives your teams clearer insight into what truly works based on real user interaction. Thoughts?

[Drew Twitchell @drew_twitchell]

@geteero @eerosupport can this please be added? It is silly that you wouldn’t have this…

[Drew Twitchell @drew_twitchell]

@geteero I am currently using the PoE Gateway and would like to request support for multi WAN connectivity over Ethernet. Requiring internet failover to operate only over WiFi is a significant limitation. Ethernet based automatic failover should be achievable through a software update and would greatly improve the product’s flexibility for business and advanced home use.

Without this capability, I would be forced to purchase a separate firewall and run the eero gateway in bridge mode, which is not an ideal solution. I strongly encourage you to consider adding Ethernet based WAN failover support.

[Drew Twitchell @drew_twitchell]

@bullfrogspas I have an eero and cloudcontrol2 and I have opened and port forwarded the 10022 port yet the connection to your cloud is extremely inconsistent and does not connect regularly. Please advise