Jenny Plumb

Health policy, connecting patient and policy perspectives, mental health, patient safety, qualitative research, ethnography, PR*Ms. Etc. Views my own.

[Jenny Plumb @drjjplumb]

@LukeSlawomirski @jfredlevesque @JWestbrook91 Thanks Luke! Hope all is well in Paris!

[Jenny Plumb @drjjplumb]

Very surprised and excited to win an award for a paper published in the International Journal for #MedicalInformatics today. It's for using a social science lens on informatics. Thanks @JWestbrook91 for the opportunity!

[AMIA @AMIAinformatics]

Congratulations to this year’s Diana Forsythe Award winner! #AMIA2018

[Jenny Plumb @drjjplumb]

@JWestbrook91 Thanks Jo. Love to! Let me know if you ever have qual data in need of a home ...

[ACSQHC @ACSQHC]

Check out our new website supporting the first national patient experience survey developed in Australia, the Australian Hospital Patient Experience Question Set. #AHPEQS has the potential to help improve the #patientexperience in real time: https://t.co/Bomn6Rjq8H

[Jenny Plumb @drjjplumb]

As researchers, policymakers, clinicians or administrators, we need to get better at remembering what we feel like when we are #patients ourselves and use this to inspire our work. Often we seem to split our patient role off! Great example @DrSarahJWhite https://t.co/mgJ4ASWeuA

[Jenny Plumb @drjjplumb]

@nippie_sweety @ACSQHC @ANZICSCORE @janeliz3 I learned from the best 😀

[Jenny Plumb @drjjplumb]

There's good coverage of which registries are active in #PROMs in @ACSQHC doc. A bit dated now. I know that @ANZICSCORE #CADOSA #ACOR #ABDR and #ANZHFR very active. @janeliz3

https://t.co/mA8poNHNxy https://t.co/n5uf2wgX0A

[Rachael Morton @RachaelMorton12]

PROMs in Clinical Quality Registries, who is doing what and why? #beatckd18 @UKRenalRegistry @ANZDATARegistry @kidneyhealth #PCORANZ @AustStrokeReg @TrialsCentre @BEAT_CKD https://t.co/A3YvsFvzs1

[Jenny Plumb @drjjplumb]

Wow. My colleaugue opened his new stapler and found this. WTF on several levels. Can't find a handle for the company, alas.

[Jenny Plumb @drjjplumb]

A starting point might be to change our metaphor @patientsafe3 - "machine" implies something solid and stable over time w an output that predictably follows an input. As @JBraithwaite1 and others argue, "ecosystem" might be more apt. Forever in flux w emergent properties. https://t.co/wABlVBYRsI

[Jenny Plumb @drjjplumb]

Absolutely! It's no good attempting to control for contextual factors which are the very things we should be studying, if we want to know why and how some change works or doesn't in a particular setting. Another reason we need #anthropologists in #healthcare! https://t.co/vvcJzXXjQA

[Jenny Plumb @drjjplumb]

Yes. Vital also to involve patients in the process to ensure that any change creates positive impact for them in terms of experiences and outcomes. https://t.co/7TO0XItzmf

[Sarah Dalton @DrSarahDalton]

#KM2018 Once you have a change idea consider the whole design process and never forget to involve frontline clinicians @nswaci

[Jenny Plumb @drjjplumb]

@jasonawolf @ACSQHC I'm very much looking forward to seeing your findings! Thanks for all the great work you do. Will send doc.

[Jenny Plumb @drjjplumb]

Here in Australia @acsqhc developed a conceptual framework of 101 factors influencing the quality of #ptexp based on analysis of 16 patient focus group discussions nationally - spontaneously mentioned factors only. Happy to share @jasonawolf @BerylInstitute https://t.co/UMKif16QQb

[Jason A. Wolf @jasonawolf]

Can't stress enough that #PtExp #HumanExp in #healthcare is & must be truly a global endeavor. Honored to have 11+ countries engaged in our conversation this AM on Influence Factors on #PatientExperience. TY for your input & still oppty to share your voice https://t.co/WpQ62DS34F

[Jenny Plumb @drjjplumb]

Completely agree. Also, however good algorithms get at remembering facts or diagnosis, when people are at the most vulnerable points in their life, they need human caring and connection (and a belief that these are genuine). #patientexperience https://t.co/ZsJXgLF8nt

[Jenny Plumb @drjjplumb]

Profound indeed. We need inclusive dialogue that doesn't start from the assumption that the meaning of "good health/wellbeing" and "high quality and appropriate #healthcare" is the same for everyone. Exploring these meanings is the start. https://t.co/BjRyRg9ajl

[Jenny Plumb @drjjplumb]

Yes, patient/consumer narratives are richest source of intel on what goes wrong and right, why, & what can be done. BUT need robust systematic #qualitative analysis and this is perceived as too hard by many. Really need qual experts working w 'hard' data analysts in #healthcare! https://t.co/sYNOKKuPm8

[Jenny Plumb @drjjplumb]

Sadly I realise that thinking suspiciously when walking at night is"normal" for me. This evening around 6pm (dark) I got off the bus and a guy seemed to decide at the last minute to get off too. I stood still, turned and looked at him, waited for him to pass. https://t.co/oXGk1F3bPq

[Jenny Plumb @drjjplumb]

@saritajoan LOVE it!!!

[Jenny Plumb @drjjplumb]

@HossaiGul Pretty good huh! Just wondering whether I actually have enough floor space (factoring in needing to walk around it rather than over it) 🤔