Top Tweets for #HumanExp
Our focus on #CollaborativeIntelligence means people are + always will be in the driver’s seat at @XSELL_TECH. Thx to Mark Stoehr’s foresight, we're able to deliver #realresults via transparent #EverydayAI – b/c the sole purpose of #innovation should be to improve the #humanexp
We've never gone wrong by focusing on the #agentexperience -- and at @XSELL_TECH, we're focused on transforming the way businesses interact with their customers, and their agents, to build deeper and more meaningful #humanexp, and relationships.
#agentexp #agentassist #CX #EX
Phenomenal and productive #dialogue on #DiversityandInclusion at @SaintJosephsATL this morning! Thank you @gradydoctor and Dr. Bussey-Jones for engaging and #leading us this morning! @EmoryDeptofMed @SHMLive @ColinSwensonMD #MondayMotivation #humanexp #medhum
Want your patients to have a great experience? 1. To be patient centers, be staff centered. 2. Everyone is a caregiver. 3. Patients as partners (@D_Alan_Manning)
#ptexp #HumanExp #EmployeeEngagement #volmgrs #volmgmt #LoVols
Our 35th Annual Professional Development Conference is underway with our keynote @D_Alan_Manning, founder and principal at Progressus on #PatientExperience: The Heart of Volunteering
#PtExp #humanexp #volmgrs #volmgmt #LoVols #nonprofit #leadership
In reflecting on all the #PatientExperience community created together in 2018 we're honored at @BerylInstitute to serve as the global community of practice on #ptexp excellence. Invite you to review the wealth of contributions & resources avail #HumanExp: https://t.co/xOvwbaQefG
Invite & encourage you to share your input on the 5th biennial State of #PatientExperience Study via The @BerylInstitute. Since 2011, the Institute has explored the efforts orgs are taking to address the #humanexp in #healthcare. Your voice matters #PtExp: https://t.co/vWZAayC8lc
#ToCareIsHuman. #Compassion moves us from #empathy to meaningful action. That is what must and will elevate the #humanexperience in #healthcare and in all we do. #ptexp #humanexp #humanizehealthcare @BerylInstitute @GoldFdtn @theSCCH https://t.co/cdoc1nu8cY
True compassion isn’t just an emotional response but a firm commitment founded on reason. Therefore, our compassion for others doesn’t change even if they behave negatively. Our sense of responsibility for others gives rise to a wish to help them actively overcome their problems.
TY for follows this wk from grt teams at @WHO & @DoleFoundation. You're truly working daily to elevate the #humanity at the heart of #healthcare arnd the world. That's the essence of #ToCareisHuman! Look fwd to collaborating! #HiddenHeroes #HumanExp #PtExp https://t.co/Gf7xdrn34H
“To have nurses, staff, doctors & people who are caring for them & looking after them & listening to them & just there for them & holding their hand, that’s the most important thing there is!” @BarackObama at @childrenshealth, That IS the #humanexp in #healthcare! #ToCareisHuman
Thank you @BarackObama for making our patients’ day so much brighter. Your surprise warmed our hallways and put smiles on everyone’s faces! Our patients loved your company…and your gifts! https://t.co/bswxSrA4sQ ❤️ #HolidaysAtChildrens #ObamaAndKids
YES! Love "#Listen radically" & ALL it implies. 'Listen' is top contributor to pos #PtExp per #consumers across generations & nations. We must practice AND reinforce this in all #healthcare interactions. #ToCareisHuman #HumanExp @BerylInstitute @RanaAwdish https://t.co/Gf7xdrn34H
@CancerGeek @SunnieSouthern @connectedmed @Colin_Hung @RasuShrestha @StephenKonya @nickisnpdx @LGin412 Agreed. Long something I believe we have both pushed people to consider. "N of One" remains the most essential data point in the relational world of #healthcare we aspire to create - human beings caring for human beings. #PtExp #HumanExp #ToCareisHuman: https://t.co/cdoc1nu8cY
Great panel tackling reality I’ve long raised: that #healthcare IS a consumer-facing industry (the largest) just realizing it is. How do we now lead versus react? #HealthIT #Innovation #DigitalHealth #TopOfMind2019. As @aimeequirk says “This is for real!” #ToCareisHuman #HumanExp
“Complacency is our worst enemy.” YES @RasuShrestha @connectedmed #TopOfMind2019. That’s the bottom line in elevating #humanexperience not just in #healthcare but in ALL we do globally. #ptexp #humanexp #ToCareisHuman #hcldr #pinksocks cc @BerylInstitute @Colin_Hung @nickisnpdx
No #CyberMonday deals needed to access @PXJournal! Leading global open-access journal on #PtExp. Next in Vol 5, Iss 3, "Can specific feedback improve patients’ satisfaction with hospitalist physicians?" by @unmc cc @SHMLive #PtExp #HumanExp #HCAHPS https://t.co/OGvHLts5C0
Yes @Colin_Hung AND we must also not get stuck on #technology just to have tech. Must be purposeful, meaningful & linked to pos efficiency/outcomes, i.e., have value to ALL engaged. That is oppty for #HealthIT in #PtExp & its impact on #humanexp overall.: https://t.co/NXyTQwb8eZ
Ramon Ramos fr @IKEASpain reinforces #experience not only WHO we are, but WHY we exist. This power of WHY underlines what the value of an org is. Agreed. We need to highlight our “whys” in #healthcare. That is our oppty in elevating #humanexp in #healthcare. #PtExp @quironsalud
“The digital revolution is called a revolution for a reason. What is successful today, may not be successful tomorrow.” Critical message fr Pedro Diaz @MAPFRE We must be looking steps ahead as #healthcare becomes digitized & personalized. #HumanExp #PtExp #ExperienciaQuironsalud
TY for your leadership @FringsDeanna. This represents a true commitment to developing the field, the profession & individual capacity. In a movement focused on human beings caring for human beings, knowledge is power, shared knowledge is powerful & a focus on #humanexp critical.
The @BerylInstitute is proud to recognize over 430 recipients who have earned a #Certificate in #PtExp Leadership or #PatientAdvocacy. You too can distinguish yourself as an expert in #ptexp performance. Learn more: https://t.co/4wUgq66Qf8
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