@lufthansa Customer relations? The department which is dealing with my claim for the last 2 months? I have lost confidence in you as an airline - once the world’s best. Please feel free to escalate this as you have all messages and reference numbers in the sacred space called the “dm”.
@lufthansa@united Hope you are both well. What I can’t understand is that you have a collaboration with each other yet one can’t communicate with the other on which seat a passenger travelled in to resolve a dispute of being downgraded from Business to Premium Economy. 🤔
@lufthansa Lufthansa please help me find a resolution to my problem. Message is in your DM. My flight was downgraded. But it is not showing on your system as downgraded. I have my boarding pass. Please help.
@CosyHouseColl@kquade@CosyHouseColl i placed an order on 9th December 2024 and there have been no updates or responses to my emails. Please refund my money asap. ORDER #CHUK122901
TOTALLY UNACCEPTABLE
@WorldRemit@tbone1950 Hi - i cannot get any help. Online chat is useless. They take twice as long as waiting on phone. I need twitter transactions cancelled as the receiving banks cannot find the transactions and therefore cannot give the money to the recipient. Both were cash collections.