Dr Tanvi Rane

[Dr Tanvi Rane @drtanvirane]

@Pepperfry Happy furniture to you @Pepperfry @AmbareeshMurty don't understand how you guys can sell furniture which develops fungus in 2 months n claim fungus is not covered in warranty. It's basic requirement of furniture isn't it. To be atleast hygienic

[Dr Tanvi Rane @drtanvirane]

@Pepperfry need better customer service

[Dr Tanvi Rane @drtanvirane]

@Pepperfry This is your resolution. @Pepperfry clearly you have no regards for the customer

[Dr Tanvi Rane @drtanvirane]

@Pepperfry Thnk U. Also the claim made by ur company of supplying high quality products doesn't stand true n doesn't even match basic standards of quality if it's developing fungus within 2 months of purchase. Stop duping customers in the name of terms n conditions

[Dr Tanvi Rane @drtanvirane]

@Pepperfry This is your resolution. @Pepperfry clearly you have no regards for the customer

[Dr Tanvi Rane @drtanvirane]

This is the reply I got from your team

[Dr Tanvi Rane @drtanvirane]

@Pepperfry my order id 306078914 purchased a side cupboard and dining table in Jan 2020.attached pictures of the fungus in the products. It's under warranty n you guys say it's cause of moisture. I have other furniture which is more than 15 yrs old have never faced such an issue

[Dr Tanvi Rane @drtanvirane]

@Pepperfry All the carpenter did was apply a layer of polish which has in no way solved the issue of fungus that has come cause of the poor quality of furniture. Pls replace it.

[Dr Tanvi Rane @drtanvirane]

@Pepperfry This is the state two days after your carpenter visit.pls tell me what am I supposed to do with this now

[Dr Tanvi Rane @drtanvirane]

@Pepperfry Have emailed [email protected] as well with the images.

[Dr Tanvi Rane @drtanvirane]

@Pepperfry That's cause your team has closed the complaint after the carpenter visit. But the problem is still persisting.

[Dr Tanvi Rane @drtanvirane]

@Pepperfry Plz get it exchanged. tired of following up with ur team. Even after the carpenter visit there has been no respite from the fungus.really disappointed

[Dr Tanvi Rane @drtanvirane]

Awaiting your reply @Pepperfry

[Dr Tanvi Rane @drtanvirane]

Facing same issue again despite a house visit by your carpenter to rectify the problem. Please replace this as it doesn't match even the basic quality standards that a brand like @Pepperfry should deliver

[Dr Tanvi Rane @drtanvirane]

Facing same issue again despite a house visit by your carpenter to rectify the problem. Please replace this as it doesn't match even the basic quality standards that a brand like @Pepperfry should deliver

[Dr Tanvi Rane @drtanvirane]

@Pepperfry Hi, I still haven't received any details of the assigned carpenter from your end.
Please look into the same.

[Dr Tanvi Rane @drtanvirane]

@Pepperfry please look into issue order id - 306078914

[Dr Tanvi Rane @drtanvirane]

@Pepperfry Thank you.

[Dr Tanvi Rane @drtanvirane]

@Pepperfry Ref : EM-310820-0064 Ref : EM-310820-0064 Development of fungus on furniture - order id 306078914

[Dr Tanvi Rane @drtanvirane]

No accountability whatsoever.@Pepperfry it's not even been six months since the purchase

[Dr Tanvi Rane @drtanvirane]

This is the reply I got from your team

[Dr Tanvi Rane @drtanvirane]

@Pepperfry my order id 306078914 purchased a side cupboard and dining table in Jan 2020.attached pictures of the fungus in the products. It's under warranty n you guys say it's cause of moisture. I have other furniture which is more than 15 yrs old have never faced such an issue