Debasish Samantaray

[Debasish Samantaray @dsamantaray]

@Flipkart @Flipkart , when I am talking about an exchange & repeatedly telling that the product is delivered intact, why am I being given absurd reasons & exchange rejected?
I am asked images of everything again & again, when I have already sent them!
Worst experience ever from past 7days!

[Debasish Samantaray @dsamantaray]

@Flipkart , ordered crocs size 8, got delivery of size 9. My exchange request for size 7, is getting rejected 3 times in a row, with reason "courier service provider confirmed product being intact !?"
Already talked to 4 agents, & still no help, with exchange window closing soon!

[Debasish Samantaray @dsamantaray]

@XiaomiIndia , thank you for no action and claiming that a defective product is the perfect product.
You just lost a customer for your arrogance and so called DSP team.

Public information: there is no exchange/return on any product purchased online from xiaomi. So buy carefully.

[Debasish Samantaray @dsamantaray]

@XiaomiIndia , there is no option for exchange for defective product in your app. And the support guys don't understand difference between product damaged in delivery and product which is defective!!
-- to be continued.

[Debasish Samantaray @dsamantaray]

@XiaomiIndia

[Debasish Samantaray @dsamantaray]

"
Complaint # WOIN20220330000007for the Damage product received on your order 5220326310251394
We would like to inform that we have investigated from our end and found that the product was delivered in intact condition. Hence, we will not be able to process the damage request.
"

[Debasish Samantaray @dsamantaray]

@XiaomiIndia, request was for defective product exchange and ur support team made a case of product damaged in delivery and closed by themselves. As a customer what should I do with the defective product??
All details in the case, every single photo and comm since last 2 weeks..

[Debasish Samantaray @dsamantaray]

@madebygoogle We are still waiting in India!! Why this kolaveri ??

[Debasish Samantaray @dsamantaray]

@NammaBESCOM @BescomTa @onlineBESCOM Why new docket? What happened to the earlier Docket No: BS11806269 ? That was never resolved and marked for closure with false information. Provided all the actual information in the other tweet.

[Debasish Samantaray @dsamantaray]

@NammaBESCOM , @BescomTa
From yesterday, we have seen more than 10 short & frequent power failures, varying from seconds to minutes. It's happening quite regularly in my apartment(RBD Stillwaters, Haralur Road) even though we have 2 separate supply. We have lost many appliances!

[Debasish Samantaray @dsamantaray]

@NammaBESCOM @BescomTa @onlineBESCOM Don't think anything is happening since last complaint dated 9th June. All I get, is a call asking if the problem is resolved, to close the docket. My response is always with the datetime for the power failure. Now ur cs team takes this as granted to close the tkt!!

[Debasish Samantaray @dsamantaray]

@NammaBESCOM @BescomTa @onlineBESCOM Please scroll up, this is a linked post and with reference to my earlier complaint, to which ur response was posted here: https://t.co/F6ucheKZeB
dated June 9th...

[Namma BESCOM | ನಮ್ಮ ಬೆಸ್ಕಾಂ @NammaBESCOM]

@dsamantaray Dear Consumer,

In reference to your post, Regarding Docket No: BS11806269 we have remained once again to the concern subdivision office.

With Regards,
BESCOM Helpline
(1912)

[Debasish Samantaray @dsamantaray]

@NammaBESCOM @BescomTa,
@onlineBESCOM,
@NammaBESCOM, @MinOfPower, #kptcl, @CMofKarnataka
Customer care says, contact line-man.
Line-man says, call AE.
AE says, need tree branch trimming, no timeline.

Now as 300 apartment owners, who should we reach out?
What's the next escalation level?

[Debasish Samantaray @dsamantaray]

@NammaBESCOM , @BescomTa
Raised a ticket with bescom mitra: BS11806269.
All details provided in the docket no.

[Debasish Samantaray @dsamantaray]

@NammaBESCOM , @BescomTa
#2, We have complained many times and everytime they just come & switch lines. Both lines have issues. It's been years of us(300 families in the apt) facing the issue & no solution in sight. Can anyone take the responsibility & sort it out once for all?

[Debasish Samantaray @dsamantaray]

@DHFWKA @WeAreCoorg @nammabagalkot @Namma_Dharwad @PavanWadeyar @SmartDavangere @VKChikballapur @varthabharati @BelagaviKA @Kalyanakarunadu @Belagayithu @DDChandanaNews How about 2nd dose of 18+ ? Due date is 31st and fear that, we might be pushed around till our last day and then again we need to fight in cowin portal against the bots to book!!!

[Debasish Samantaray @dsamantaray]

@madebygoogle Using Pixel 2 XL since last 3.5yrs, the first phone which lasted so long!! Need a replacement now. Too bad Google has nothing to offer in India..
Why google why?
You still have fans in India, don't ignore them!?

[Debasish Samantaray @dsamantaray]

@hafeleindia Thanks to your service team, the issue has been resolved. Appreciate your time.

[Debasish Samantaray @dsamantaray]

@hafeleindia , The aluminium and brass fused burners in Nagold J series hobs are the worst design ever with life of 1 year. Basic science ignored and we are left to suffer with no solution in sight. Have emailed detailing everything, however not yet received any response yet.