Contradictory information, delayed responses, and an unanswered Grievance escalation.
@EurekaForbes — please demonstrate the "customer-first" experience you promise.
@pratikpota@jagograhakjago
@Eureka_ForbesIN — Is this what "best-in-class after-sales service" looks like? I bought a new Eureka Forbes water purifier on 5 Aug 2026, installed on 9 Aug. Within days, I started facing product/service concerns.
@pratikpota Eureka Forbes publicly talks about prioritising customers and improving customer experience.
My experience tells a very different story: sales commitments questioned after purchase, third-party service despite a different representation, and missed service commitments