@lunarrainbowss We'd welcome the opportunity to chat with you about your account or billing concerns. Please send us a direct message when you have a moment. Looking forward to hearing from you! https://t.co/NZuOtMibry
@dumblionsfan1 We understand how frustrating it can be to be without power. We're happy to look into this for you. Please send us a private message here on X so we can ask specific account questions and review your situation further. https://t.co/NZuOtMibry
@justchillinMI Hello. Thank you for reaching out to DTE. I am sorry to hear that you are without power. Please send us a private message so that we can look into this for you. https://t.co/NZuOtMibry
If you reported an outage following the extreme weather that affected our area, your restoration estimate is available at https://t.co/b38KFEH9KJ.
We estimate that 85%-90% of impacted customers will be restored by the end of the day today, Sunday, July 5.
We know how challenging it is to be without power. Our Storm Response Teams are working as quickly and safely as possible to restore power to everyone impacted.
Please be safe and remain at least 25 feet away from downed power lines or anything in contact with them. Assume any downed line is live and dangerous.
@RightSandy Hi Sandy. Reliability credits can take to 2 bill cycles or 90 days after the outage resolves. You can find the details using the link below.
https://t.co/xEM0wrvQd2
There are plenty of ways to keep your home cool and comfortable on hot days. Make sure to close your curtains to block out the heat and turn on a fan instead of turning down your thermostat to cool off.
Learn more: https://t.co/BZTbZjWF6r
@robertmohr Hello. Thank you for reaching out to DTE. I am sorry to hear that the website isn't allowing you to enter your account number. Can you please send us a private message so that we can assist you? https://t.co/NZuOtMibry
@whitmarie_ Hi Whitney. I was able to submit the order again. I'm not able to respond to your direct message because you're not following us at this time.
@AlongTheBelle We'd really appreciate it if you'd send us a direct message when you have a moment by using this link: https://t.co/NZuOtMibry. Looking forward to hearing from you!
@lingenan84929 We'd really appreciate it if you'd send us a direct message when you have a moment by using this link: https://t.co/NZuOtMibry. Looking forward to hearing from you!
@JohnnyAdachi We'd really appreciate it if you'd send us a direct message when you have a moment by using this link: https://t.co/NZuOtMibry. Looking forward to hearing from you!
@ReneeDahl5 We'd really appreciate it if you'd send us a direct message when you have a moment by using this link: https://t.co/NZuOtMibry. Looking forward to hearing from you!
@kirkwasgood Hi, thank you for contacting DTE. We are sorry to hear that your power went out again. Please send us a private message so we can report this issue for you.
Our crews and additional contractors from across the United States are working around the clock on getting your power back as quickly and safely as possible.
We know this is a disruption to your lives and we will not stop until every customer is restored.