Duncan Minty

Independent ethics consultant ; Chartered Insurance Practitioner ; read my ‘Ethics and Insurance Newsletter’ for regular news and analysis – out every fortnight

[Duncan Minty @duncanminty]

A big switch has happened in insurance. It used to be risk first and then correlation. Now it's correlation first and then risk. I explore the implications of this here...

https://t.co/ESsE09GtE6

[Duncan Minty @duncanminty]

@ShannonVallor Maybe it’s a warning to the otters round there!

[Duncan Minty @duncanminty]

The way in which insurance is adopting behavioural fairness presents a serious risk to the future of insurance. These are the flaws to watch out for…

https://t.co/weHLFpqKuj

[Financial Conduct Authority @TheFCA]

Timely and fair #insurance claims handling is especially vital during the cost of living squeeze. #CostOfLiving

Where we found issues, we’ve told firms to put them right. We’ll be monitoring them to ensure they do.
https://t.co/UIQEmgfAGK

[Duncan Minty @duncanminty]

Claims is the function generating most ethical risk for a typical UK insurer. I explore nine practices that come with an ethical red flag

https://t.co/WZrh1OE0qV

[Duncan Minty @duncanminty]

Lemonade may be able to settle an insurance claim in 2 seconds, but campaigners have found an insurer who can deny claims even quicker...

https://t.co/bgelXIce58

[Reuben Binns @[email protected] @RDBinns]

I'm quoted in this article explaining why AI robots couldn't replace human actors with real emotions (specifically, Robbie Coltrane as Hagrid) https://t.co/Tq5mQ7yJOT

Except, I never said any of it.

The whole website - discovered by @futurism - is AI generated clickbait

[Duncan Minty @duncanminty]

Conflicts of interest are everywhere in insurance, and they come in many different forms. This makes tracking them important... https://t.co/UCVfPrW0Me

[Duncan Minty @duncanminty]

It's not the high risk label for life and health insurance that should worry insurers vis the EU AI Act. It's the ban on social scoring.

https://t.co/x1GfVcmvxE

[Duncan Minty @duncanminty]

An Amazon company is being fined in the US for inadequate privacy protections. Once the order is approved, the firm will have to delete the data products involved, such as data, models and algorithms. Digital asset destruction as regulatory response.

[Duncan Minty @duncanminty]

Open insurance has suffered a setback in Australia. The Government there has put it on hold for at least 18 months. What are the signals here?

https://t.co/FKuYUfPia8

[Duncan Minty @duncanminty]

@jathansadowski Just my own writing, but I thought this might interest you…

https://t.co/SlGGms5ag2

[Duncan Minty @duncanminty]

Why insurers must manage their ethical debt

https://t.co/Vsz0RMBPAr

[Duncan Minty @duncanminty]

Why underwriting strategies are at risk from the EU AI Act...

https://t.co/x1GfVcmvxE

[Duncan Minty @duncanminty]

Insurance is a performance market. Consumers must perform, at first for a competitive premium, progressively for cover and eventually for access. What emerges is ‘an insurance complex’ that defines relations with consumers and society. https://t.co/AQzysFfzKD

[Duncan Minty @duncanminty]

Fees in personal insurance are now increasingly common. Yet they raise distinct ethical questions, especially if they evolve into expense optimisation

https://t.co/aSNg77Nojt

[Duncan Minty @duncanminty]

As challenges mount against sector #pricing practices, #insurance people need to have the right ethical #skills to manage what lies ahead. This is what insurers should be looking for. https://t.co/ybC4Qm0Ryz

[Duncan Minty @duncanminty]

The FCA’s consumer duty will be judged to have failed if it does not successfully tackle discriminatory pricing. Is this likely, and where will it leave the retail insurance sector? https://t.co/cBh63Gnpnd

[Duncan Minty @duncanminty]

@insurancebod I'm giving this mulch thought

[Duncan Minty @duncanminty]

The data protection risks from discriminatory pricing - insurers need to make sure that their judgements and conclusions are well documented. https://t.co/HB0uL7O0bN