This isn’t just about a delayed delivery. It’s about how @gonoise handles customers when things go wrong. The delay was on their side, yet I’m being asked to cancel my pre-order and lose the product. Is this really customer service?
@gonoise I ordered on release day, and delivery was shown as Aug 6. Due to your production delay, it wasn’t delivered. I’m now moving to Tamil Nadu, but instead of changing the address, you’re asking me to cancel and reorder an OFS product.Same response from support. Seriously?
@gonoise I ordered on release day, and delivery was shown as Aug 6. Due to your production delay, it wasn’t delivered. I’m now moving to Tamil Nadu, but instead of changing the address, you’re asking me to cancel and reorder an OFS product.Same response from support. Seriously?
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