@amazonca another driver dumping bins full of packages in an unsecured location in our building lobby. There are 5 bins now! There is door to door delivery here - NO MAIL ROOM! Explicit delivery instructions for delivery to door ignored for MONTHS. Packages stolen #FIXIT
@AmazonHelp I’m not sure what there is to “continue” working with them about. I received a canned response and apology but no concrete information about what is being done. And again today another driver dumped a bin in the lobby. RIDICULOUS!!
@amazonca 4+ months of drivers dumping packages in my building’s lobby (unsecured). There is only door to door delivery here. Spoken to CS reps, delivery support & supervisors. Reported packages stolen & left unsecured over & over. CS emailed me but never followed up. #udontcare
@AmazonHelp Submitted. So help me if I get another canned response and nothing being done. I’ve been repeating myself about this for months to Amazon customer service and nothing is being done.
@AmazonHelp Hey Natalie. The form is requesting info about an order ID. This issue affects all of my order IDs from November to now. This is an ongoing issue for me and all tenants at this address. Filling the form, I’m afraid, will garner another canned response (that’s all I ever get).
@AmazonHelp I received a response from not one but 3 “specialists” who all asked the same canned questions. I got a reply from the 3rd, after forwarding myreply to the 1st & 2nd specialist (who never responded). I received another canned response and do not consider this matter closed. HELP
@AmazonHelp Great. Did that. But I’m the meantime I’ve been trying to get in touch with Customer service but they have hung up on me TWICE. That’s ridiculous!
@amazonca I’m sick of waiting on hold and speaking to supervisor after supervisor about delivery problems. Had my unit flagged and the entire building flagged by your logistics sups as drivers are dumping packages in the unsecured building lobby, then they get stolen #FIXIT
@applecanada I strongly encourage you to stop shipping with @fedexcanada. They have lost thousands of dollars of packages I ordered from you that you had to resend due to their incompetence. Looks like they are about to lose another one you sent me… #worsethancanadapost
Why is @FedExCanada so useless? Courier arrived at my building Friday, and I let them into the building. Instead of delivering the package, left a “final notice” (this was the first attempt) sticker in the lobby. Called CS who escalated to priority Saturday. Is it here? NO
Customer service advises that it was at a depot and was not picked up by anyone today. Depot closed at 4 so there’s no way to access the package. Sat at home for two days waiting for this. Now they want me to sit at home all day monday waiting? @FedExCanada#worsethancanadapost
Why is @FedExCanada so useless? Courier arrived at my building Friday, and I let them into the building. Instead of delivering the package, left a “final notice” (this was the first attempt) sticker in the lobby. Called CS who escalated to priority Saturday. Is it here? NO