DWP User Research

Helping to transform government to meet user needs

[Jill Pate @Jill_Pate83]

Nice to see @jfergusonur back in the office giving a great talk for Service Week

[Ashleigh Wilson @Ash_Wilson_]

User Researcher @staceyaocareers kicking of day 3 of #ServicesWeek at @DWPDigital in Manchester this morning. Speaking about designing for change and choosing the right solution #usercentreddesign

[Kara Kane @KaraKane_kk]

GDS @GDSTeam is hiring a Head of Accessibility. Read more about the role on the GDS blog: https://t.co/FXpARndmDt
Apply on Jobvite until 25 February https://t.co/0Jo9X24JpQ #a11y

[fay cooper @fay_cooper]

@Jenny_G303 I am very lucky to have Jenny Gibson as my UR, doing some really powerful research into domestic abuse and how we can keep people safe when using a digital service - reach out for advice! @DWPDigital @DWPDigitalJobs #ServicesWeek #ServiceDesignWeek @Scrumconnect

[DWP Digital @DWPDigital]

🎉Congratulations to @joannerewcastle for winning the Diversity Initiative of the Year award at the @womeninitawards last night for the #DigitalVoices programme!

Well done to all the other winners and nominees too.

[DWP User Research @DWPUserResearch]

There's just under a week to get applications in for our Senior User Researcher role based in our Manchester Hub. Great opportunity to shape the research strategy for the Digital Workplace strand and play a leading role in the UR community of practice https://t.co/AjXTHFEIS9

[Digital Leaders @DigiLeaders]

Stacey Patten @DWPDigital discusses her work as a user researcher, helping support people back into work; a sensitive area making it important to speak to real users in their own environment to measure satisfaction ▶️ https://t.co/R2jNY4mdSV

#DigiLeaders @DWPDigitalJobs

[DWP Digital Jobs @DWPDigitalJobs]

The Hack is back!

Save the date 🗓 21 and 22 November in Manchester.

#HackTheNorth

[DWP User Research @DWPUserResearch]

Saransh & @elpanago on their UR work with proxy users.

[DWP Digital @DWPDigital]

🆕 on the blog!

"Having spoken to proxy users first, we were able to test future prototypes with confidence."

Saransh Gupta and Ellie Panagopoulos from @DWPUserResearch talk about the importance of proxy users in #UserResearch.

https://t.co/9vW6ON7uZ9

[DWP Digital Jobs @DWPDigitalJobs]

🎉 #JobsOfTheWeek 🎉

⭐ Lead Service #Designer: https://t.co/nz36I5nih2
⭐ #BigData Developer: https://t.co/Wmj2WWS01O
⭐ User Researchers: https://t.co/XjkpaUM0Vn

#UKGovIsHiring

[DWP Digital @DWPDigital]

🎉 Congratulations to our teams at the @DWP Awards!

Our Digital Engagement team were Highly Commended in the Diversity & Inclusion category for #DigitalVoices and our #DigitalWorkplace team were Runners Up in the Operational Performance award.

Well done to all the nominees!

[DWP User Research @DWPUserResearch]

We currently have a number of User Researcher roles in our Leeds & Sheffield hubs. Great opportunity to develop your UR career and join our established but growing community of practice. Closing 26th Sept: https://t.co/3v9Me5oElR

[DWP Digital @DWPDigital]

Join us for Data Jam West Midlands for a free 2-day hackathon:

🌍 Birmingham
🗓 11-12 September

Work on data-driven solutions and outcomes for the labour market and jobs in the region.

Sign up here ➡️ https://t.co/ufRsCOukjb

#DataJamWM

[Accessibility Leeds @A11y_Leeds]

Tickets are now available for our next #A11y_Leeds event!! ✉ By popular demand on 10th September we'll be running an event focusing more on the nuts and bolts of digital #Accessibility. https://t.co/hMYApwN7rn #DigitalCommunity #Leeds #Learning #WCAG

[DWP Digital Jobs @DWPDigitalJobs]

#UserResearchers and business analysts play important roles in an #agile team, but how do they work together?

https://t.co/0zAj1eB0lU

[DWP User Research @DWPUserResearch]

You've still got the weekend to get your applications in for our User Researcher roles working with the Digital Delivery for Shared Platforms (DDSP) teams in Manchester and Newcastle which close on the 20th August. Great opportunity to shape the UR approach in these areas.

[DWP Digital Jobs @DWPDigitalJobs]

We're recruiting two #UserResearchers.

If you're based in #Manchester or #Newcastle and want to find out more follow the link below 👇

https://t.co/wsj58pX3Tt

#UKGovIsHiring #DWPSharedPlatforms

[DWP Digital @DWPDigital]

Excellent to see #ADayIsNotEnough by @avfletcher celebrating over 300 women influencing design for social good

Delighted that our @DebBlanch44 @pippapeasland & @joannerewcastle in there, with former alumni @ThatGirlVim @mariecheungsays @kitterati @Zoe_On_The_Go @janereid73

[Simon McKinnon @simon_mckinnon]

Another hub visit (even if it is where I normally work)! Great insight from talks with user researcher community, Pensions BI and with the UC Digital leaders about how we can work better together across @DWPDigital . Had a great discussion in a Town Hall too. Thanks.

[Melissa Cotcher @MelissacotchUR]

Great Show & Tell from our work experience guys today! So much work has been done in a short space of time and we may have a budding user researcher on our hands 🙌🏼

[Katy Arnold @katyarnie.bsky.social @katyarnie]

Pls RT: Found our accessibility Do/Don'ts posters useful? Reward the team that made them with a @Tech4GoodAwards award by retweeting this before 17th July - or using the hastag #T4Ghomeoffice Thank you! #a11y #govdesign