Elli Panagopoulos Bundy

Senior User Researcher at UK Gov | Formerly Design Researcher @eclipse_london & @ctrl_group | MSc in HCI from UCL

[Jason Hickel @jasonhickel]

It feels a bit like we in the UK are the non-intervention control group of a giant clinical trial to which we have not consented.

[Elli Panagopoulos Bundy @elpanago]

How does @DWPUserResearch do #userresearch when we can't speak directly to our #users? Find out in my & Saransh Gupta's latest blog post

https://t.co/XuF7OekT1C

[Elli Panagopoulos Bundy @elpanago]

Shout to Elliott on our @LNER train from Edinburgh to London. Excellent customer service.
Helped us celebrate in style after a fabulous international design in gov conference. Travelling to London in a standard coach with a first class service!! 🎉 #GovDesign

[Elli Panagopoulos Bundy @elpanago]

@jasonboyce1969 @benaldo Yes! Please do :) DM me and I can give you a digital version.

[Elli Panagopoulos Bundy @elpanago]

Yes! Please do :) DM me and I can give you a digital version.

[Jason Boyce @jasonboyce1969]

@benaldo Can I use this please??

[Elli Panagopoulos Bundy @elpanago]

@benaldo thank you, Ben. That's very kind of you. And thank you for input around stressing barriers over user groups. It's something we've started and will continue to do 👌🏼

[Ben 🌳🔥🌊 #ActNow #ActMore #climatebreakdown @benaldo]

DWP's Universal Credit user researchers seem awesome, w a super inclusive & sensitive approach.
Some researchees didn't want to give their name for consent, due to distrust of govt. So now they can sign 'X' and go by a code, building trust and enabling better research. #govdesign

[Elli Panagopoulos Bundy @elpanago]

Thanks @Fiona! And thank you for helping it run so smoothy ☺️ Let us know if you need any helping with your future research tagging 😉

[Elli Panagopoulos Bundy @elpanago]

Thank you @KVerkka 😊 Thoroughly enjoyed your presentation yesterday about Heksinki's participatory budgeting game. I've been a fan since I first heard of it 👌🏼#govdesign https://t.co/QsKiSpbIeS

[kirsi verkka @KVerkka]

Planning inclusive fieldwork so that people in vulnerable situations can maintain dignity. Thank you @DWPDigital for a great workshop at International design in government conference #GovDesign #idc-kn #inclusivefieldwork #participation #design

[Elli Panagopoulos Bundy @elpanago]

Day 2 at #govdesign conference. Come join us at 9.15 in Deacons Hall for a practical, hands-on workshop on planning research for inclusive design. We will share a guide we use at @dwpdigital + have you use the guide to plan fieldwork of your own 🤓📚

[Ben 🌳🔥🌊 #ActNow #ActMore #climatebreakdown @benaldo]

DWP talking about social model of inclusion, going beyond disability or digital exclusion, capturing more barriers, including trust. V nice.
#govdesign

[Kirsty Joan Sinclair @kirsty_joan]

Empathy by proxy at #GovDesign from @DWP ‘how I feel about myself and my condition is how I’ll interpret your application questions’

Word choice iterations for terminal illness eligibility.

[Serena Nüsing @SerenaNusing]

“At the end of the day we all know that design is political” @operanomad

Great opening of the International Design in Government Conference hosted by @scotgov

#govdesign

[Elli Panagopoulos Bundy @elpanago]

. @carolpizatto + @ByAliceCarter @justice_digital noting the parallel b/t ucd & gov consultations. Something dear to my <3 after working @eclipse_london. Asking similar same ?s we asked ourselves when starting #communityengagement work #govdesign https://t.co/dovL7XU0UI

[Elli Panagopoulos Bundy @elpanago]

Great to see a conference on inclusive design practicing what it preaches by being inclusive itself. @GovDesign @scotgov #accessibility #inclusivedesign

[Elli Panagopoulos Bundy @elpanago]

At the International Design in Government Conference today. Great to be in a room full of leading gov digital transformers 👍🏼 Check out our talk yoday on the value of doing User Research with Proxy Users. Join us today in Holyrood at 14.05 #govdesign

[Elli Panagopoulos Bundy @elpanago]

Facebook urged to disable 'like' feature for child users

https://t.co/PwtKVYkAyG

[Elli Panagopoulos Bundy @elpanago]

Ain't this the truth! And you often need to change it as audiences and priorities change. Outputs are very much living, evolving documents. https://t.co/uWqTbLmDuu

[Elli Panagopoulos Bundy @elpanago]

At the 26th cross #government #design meetup today: designing for people in #crisis. Looking forward to hear how gov colleagues design #services for both obvious and more subtle moments of crisis: https://t.co/fIal4KdZL9

[Elli Panagopoulos Bundy @elpanago]

@OKastner1 Good luck!!! 💪🏼

[Elli Panagopoulos Bundy @elpanago]

Well done 👍🏼🎉 It's really amazing to see the team's hard work come together like this. This is one of the most interesting projects I've worked on + really broadened my understanding of the impact user centred research + design can make on ppl's lives 😊

[eclipse @eclipse_london]

How to include affected people in the design of #humanitarian aid? Today we share our #usercentred community engagement methodology, developed with @savechildrenuk & funded by @theHIF. Read up on pilots in Iraq & Bangladesh and what we learnt along the way https://t.co/XIFfgBte8F