Brand + Legacy

#ShoeGloveMan #Reputation Management - Protecting Your Business - - #Christian Father of 2

[Brand + Legacy @eXp8]

@PockitUK #fail #PoorCustomerService #BadCustomerExperience #MassiveFail JUST answer emails from customers… stop making out that you do

[Brand + Legacy @eXp8]

@PockitUK What has happened to customer service? Have you declared Chapter 11? I have sent emails and no response!

[Brand + Legacy @eXp8]

@PockitUK I keep emailing your help@ and no replies to any email

[Brand + Legacy @eXp8]

@PockitUK My account was not suspended… a payment was made and then a week later it disappeared.. there was always a credit balance so the anomaly must be traced as your computers have glitched.. NOT GOOD FOR CONFIDENCE

[Brand + Legacy @eXp8]

.@PockitUK Are you going bust? No replies to multiple emails and it seems a trend as others on here are saying the same

[Pockit are thieves. @neverusepockit]

@PockitUK why was my account closed when only legit money ever went in stupid company?

[Pockit @PockitUK]

@neverusepockit Hello,

For security reasons, we are unable to discuss account information over Twitter. Please contact our team over email.

Harry

[Brand + Legacy @eXp8]

@PockitUK What has happened to customer service? Have you declared Chapter 11? I have sent emails and no response!

[Brand + Legacy @eXp8]

You don’t respond to emails sent to help@pockit so that is why fraudsters can do what they do. Account holders are so stressed at you ignoring them they use any way to contact YOU. Are you sure you aren’t going in to Administration? I have emailed 3 times in past 2 weeks NO REPLY

[Pockit @PockitUK]

⚠️ We've noticed some fraudsters are replying to comments, pretending to be Pockit.

We reported them, but here is how to make sure you are talking to Pockit: always contact us via LiveChat and [email protected]

[Brand + Legacy @eXp8]

.@hermesparcels Your support system does NOT work. I have asked you to track my parcel that has disappeared and all I get are automated responses. I request you look at 1202663759401837 and call me

[Brand + Legacy @eXp8]

My business uses the Spare Capacity eXchange-app, download at

[Brand + Legacy @eXp8]

.@ryanair @CitizensAdvice @MartinSLewis surely there is a legal process available to force #Ryanair in to making ALL refunds now and not ‘when COVID-19 has passed’?

[Annabel @Annak371]

money back. I had to spend a further £300 to fly via Germany and I am sure as hell not accepting a voucher that's only valid for 12 months when I didn't even want to book the flight in the first place. Totally disgraceful @ryanair
@CitizensAdvice

[Luke M @Thegastrobear]

@CitizensAdvice Thanks, the issue is that @Ryanair have not honoured their original promise of a refund, and are now not making it clear how to again notify them that I would indeed still like a refund

[Christina @Byronxxi]

@Ryanair I had requested a flight refund and was emailed that it would be processes and that it just took longer than normal and shouldn't re-request the refund. Then today I received an email that I will receive a voucher instead. This is illegal. I requested a refund!

[Adi M @Adi_Red_Bull]

@Ryanair Scam

[Craig Jones @pars_Craig]

@Ryanair Be a proud and a proper company and refund people in a time of national crisis what they are owed. I see your not tweeting how your withholding people’s money @MartinSLewis

[linda knight @lindarogers713]

@Ryanair Ok now day 29 still no refund and no notification from you. By time you sort my March one out you will be owing me for may which I would have moved but beings you don’t care neither do I.