Erica McNeely

[Erica McNeely @e_mcneely]

@LawandOrderOC needs to be renewed @Chris_Meloni is the best thing to happen to @nbc #RenewLawAndOrderOC

[Erica McNeely @e_mcneely]

Don’t shop at @JanieandJack they will charge you for express and overnight shipping then it still takes a week to arrive! Moral of the story is if you need something with any urgency unless you go in-person Janie and Jack should not be trusted.

[Erica McNeely @e_mcneely]

Like all good things the judges table needs a shake up- Maybe @carrieanninaba needs a vacation?! @officialdwts #DWTS

[Erica McNeely @e_mcneely]

@MarriottBonvoy as a status member who is currently at a Sheraton resort property- when the sales pitch is offered and a response is given PLS respect the answer. Snarky comments and pushback are not necessary. The entire interaction can leave a negative view of the entire brand

[Erica McNeely @e_mcneely]

@colehaan NYC needs to get their attitude and customer service adjusted. Not everyone that purchases from these stores are tourists and looking for a souvenir. I have several items from this brand that have lasted years and I want to be a loyal customer but not after today.

[Erica McNeely @e_mcneely]

I’m 10000% in 2025 there is not a hotel
In the world that only costs $20. So much for being a valued member of @MarriottBonvoy - hopefully somebody sees this and rethinks staying at a Marriott property.

[Erica McNeely @e_mcneely]

In 2025 customer service has taken a real
Backseat. @MarriottBonvoy has offered me a free night at a specific location that I never plan to visit again based off a horrid experience. I asked for the correlating points to stay at a property of my choice. They offered 5K =$20

[Erica McNeely @e_mcneely]

@verizonfios is the most corrupt business I personally done business with my adult life. I m beyond frustrated with the fact that I no longer have a Verizon account and can’t speak to an associate who fix a long standing issue on their side. #CustomerServiceFail

[Erica McNeely @e_mcneely]

It is really convenient that @officialdwts had @carrieanninaba give comments on #chandlerandbrandon > trying to clear her bad press with Chandler on Finale night…Not interested. Please replace @carrieanninaba with anyone else!!!

[Erica McNeely @e_mcneely]

Fire @carrieanninaba from @officialdwts She is inconsistent- enough is enough - bring in @MarkBallas or @SharnaBurgess #DWTS

[Erica McNeely @e_mcneely]

Please fire @carrieanninaba from @officialdwts her judging is completely unbalanced from one contestant 2 another #DWTS

[Erica McNeely @e_mcneely]

@UberEats @Uber_Support Please explain to me how my order was 100% incorrect and your automated prompts determined I was eligible for a refund. How is that at all my fault? Why am I being penalized? #ubereats

[Erica McNeely @e_mcneely]

This is the response and the lack of action @nationalgridNY has taken to support my family after their gross error, mismanagement & misjudgment on their end. My family followed every step of the process to a T and now we pay the consequences #livingconditions #NewYork

[Erica McNeely @e_mcneely]

@nationalgridNY why is it taking another 72 hours for you to come turn my gas on when I called 2 weeks ago? My family is without hot water, the ability to cook food and wash clothes. Basic necessities aren’t being met. This is what 3rd world countries deal with not the U.S.A

[Erica McNeely @e_mcneely]

@AmericanAir Just to be clear it is 12:50PM and we still have t taken off. In order for your advice to be valid we would have needed to be allowed off the plane which we weren’t. First Officer made an announcement that we had to stay onboard! #DoBetter

[Erica McNeely @e_mcneely]

How is that our pilot on @AmericanAir knew we had a 40 minute taxi out time and at 45 minutes came on and said he timed out. Could @AmericanAir not have scheduled better? And you wonder why customers get frustrated and angry. We can’t plan anything!! #DoBetter

[Erica McNeely @e_mcneely]

@jtimberlake #forgettomorrowworldtour @TheGarden was ℐ𝓃𝒸𝓇ℯ𝒹𝒾𝒷𝓁ℯ! As a day one fan I can absolutely confirm that he gets better with age like a fine wine!

#JustinTimberlake #thegarden #nyc #bestcityintheworld

[Erica McNeely @e_mcneely]

Anybody traveling on @AmericanAir should bring all roller boards to the gate and force the gate agents to work harder and potentially delay flights because they have a terrible customer experience anyway. At least if you take your bag to the gate it’s free! #ripoff

[Erica McNeely @e_mcneely]

Love @AmericanAir I went to the kiosk to tag the car seat and decided to go ahead and do my roller board too. Less hassle. After I pay the $30 the next screen is this ⬇️ - how the heck does this seem fair or even customer centric???? If @AmericanAir knew I already paid why?

[Erica McNeely @e_mcneely]

@AmericanAir Then don’t put that prompt at the self serve. Poor customer experience. This is the type of behavior that makes the flying public move their business to another carrier who are clear with their charges #americanairlinescharges

[Erica McNeely @e_mcneely]

@AmericanAir It was a roller board that would go through the TSA line. Sorry @AmericanAir this logic is ridiculously poor customer experience especially for an advantage member of status