@dylanmillzz@Turquoisemoss Repayment is the amount you cashed out, collected automatically on payday. If you have not used Cashout and are seeing debits Please reach out to us at [email protected] so we can help look into this for you.
@Da_Dingo We can't look into account-specific limits here, but our support team can review what's affecting yours. Please reach out in the app (Profile > Help > Contact Us) or at https://t.co/27DzcWynzD.
@CaseyCopeland31 Thanks for letting us know. If you'd like our team to take a look, please email [email protected] with your account email and a description of what happened.
@CaseyCopeland31 Please email us at [email protected] with your account email and a description of the problem. We can't access account information through social media, so our team will review it there.
@CaseyCopeland31 We're not a loan β it's early access to pay you've already earned, with no interest and no hidden terms. If something specific went wrong on your account, our in-app chat can take a look.
@DesotaPop@Iconicqueen748 Hi, we're sorry to hear about your experience and understand how frustrating this must feel. Please reach out at https://t.co/27DzcWynzD or in-app chat (Profile > Help > Contact Us) so we can take a closer look and help sort this out.
@Naley0323@QueenYnaffik Thank you for reporting the issue with the app. This should be resolved now β if you're still running into trouble, please reach out at https://t.co/27DzcWynzD.
@QueenYnaffik Thank you for reporting the issue with the app. This should be resolved now β if you're still running into trouble, please reach out at https://t.co/27DzcWynzD.
@clowneryluv5 We're aware of an app issue right now and our team is on it β you can access your account and contact support about your debits at https://t.co/VYLj6YkNga
@JEldridge80392@AnnieVirgen1 Thank you for reporting this β the issue should be fully resolved now. Please give the app another try, and reach out at https://t.co/27DzcWynzD if anything's still off.
@ReluctantUser39@AnnieVirgen1 Hi there, we're aware of an issue affecting the app today and our team is actively working on a resolution. Please check back later β thanks for your patience!
@smj20103 We understand how important it is to have access to your funds when you need them, and we'd like the opportunity to take a closer look at what happened. Please reach out to us through the app or the Help Center. We appreciate your feedback and look forward to assisting you.
@neilmatik At EarnIn, we strive to be a transparent and reliable partner for the thousands of members who use our services daily. Weβd appreciate the chance to review your situation and help further. Please send us a DM for general inquiries or reach out to our 24/7 chat support. Thank you!
@Snxoman Hello Frost,
We hear you! At times, high message volume can cause delays in responding, even through the in-app chat. Rest assured, once your message is in the queue, our support advocates will assist you as soon as possible.