Customer Complaints Support

Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Louise @LJay204]

Don’t think I’ve ever been on @easyJet flight that left on time. Flight out delayed, flight home delayed. Standing in a queue so they can close the gate, so they can get us away as soon as but now have my elderly parents standing longer than they needed - great service!

[Gerrit Sorted @GerritSorted]

@easyJet Hey @easyJet do we get £25 per person per day when delayed for 24 hours over 2 days

[Customer Complaints Support @easyJetSuport2]

@PaulColburn25 Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Paul Colburn @PaulColburn25]

2 delays. 1 cancellation. No compensation. No confirmation of rejected claim. Blaming air traffic control of airspace not near the flight path. Oh and you emailed to say the plane was the issue. Add I’ve just been cut off from live chat abruptly! @easyJet that’s poor. So poor!🤬

[Customer Complaints Support @easyJetSuport2]

@selinn_ozkann Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[selinn_ozkan @selinn_ozkann]

@easyJet On the Bodrum-Gatwick flight EZY8554, the plane did not take off for an hour and a half after the doors had closed. We were told that 20 suitcases had been randomly selected to be left behind because they wouldn't fit on the plane.

[Customer Complaints Support @easyJetSuport2]

@selinn_ozkann Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[selinn_ozkan @selinn_ozkann]

@easyJet Another easyjet flight I had bought was cancelled ten days ago, and I was able to get a refund back then. Why does this flight still show as delayed? I want a refund because it has been cancelled and not delayed.

[Customer Complaints Support @easyJetSuport2]

@TomBrammer9 Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Tom Brammer @TomBrammer9]

@easyJet

Any chance anyone from your company will rock up and explain the chaos at Copenhagen? Airport says planes gone? No plane in sight, no staff insight, no communication? Do we have to pay for updates?

[Customer Complaints Support @easyJetSuport2]

@DaniBella92 Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Daniella Goatley @DaniBella92]

@easyJet was meant to be on a flight from Belfast to London Stansted yesterday morning at 10.35. Checked in - then the flight got cancelled and no other options were given just a refund. It then took me 21 hours to get to my final destination and triple the cost!!!!

[Customer Complaints Support @easyJetSuport2]

@HfromHorley Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Henry Randall @HfromHorley]

@easyJet Thank you but I can’t find it

[Customer Complaints Support @easyJetSuport2]

@JakeABull Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[JakusBullus @JakeABull]

@w800dy @easyJet Did you get anything in way of some answers? Struggling to get any responses myself

[Customer Complaints Support @easyJetSuport2]

@JPDOwl Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[JD @JPDOwl]

@easyJet every time I book with you guys it’s an issue. Called to the gate at 3pm when every app said it was going to be late. No communication at all, simply awful. Manchester to Alicante 16.40 today. Back to @Ryanair now. r

[Customer Complaints Support @easyJetSuport2]

@Gaz1ge Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Gaz @Gaz1ge]

@easyjet you are dispicable a week before my holiday an you cancel my flights no explanation just flights cancelled absolute shitshow