eyad

[eyad @ebaradiegmailco]

@Amr2081371 لا البنك بيعطيهم فرصة خمس ايام عمل وبعدها هم بردو والمفروض تدخل عالموقع وتعمل موافق او رفض حسب صيغة الشكوى وردهم اذا ناسبك او لا ولما بتعمل رفض بيرجعو بيعطوهم خمس ايام عمل للرد المهم تكون متابع صفحة البنك والايميل لنا يجيك وترد على طول ما تتاخر بكون الحق معك بصير الحق عليك

[eyad @ebaradiegmailco]

@alrajhibank @urpay_care @team_urpay @neoleap_sa @SAMA_GOV @MCgovSA
من بعد اكتر من 1000 محاولة تحديث وكل مرة بيعطيك حاول بعد 24 ساعة وصرلنا على هالحالة اكثر من 15 يوم
اتصال بخدمة العملاء وارسال ايميلات و اوراق ثبوتية
هي النتيجة
#ksa #الرياض #جدة #المملكة #وزراة_التجارة #Sama

[eyad @ebaradiegmailco]

@Amr2081371 الحمد الله بفضل البنك المركزي السعودي @SAMA
قدم شكوى اتصل على البنك المركزي وهم بيعطوك الخطوات

[eyad @ebaradiegmailco]

@alrajhibankcare @urpay_sa Both Neoleap and urpay are associated with Al Rajhi Bank, yet I keep being redirected between them with no resolution. My account has been inactive for over 15 days despite submitting all required documents. I demand accountability and urgent action, not more referrals.

[eyad @ebaradiegmailco]

@SAMA_GOV
@neoleap_sa @urpay_care @team_urpay
All required official documents have been submitted via X and email, yet my account remains inactive after 15 days.This delay is unacceptable. I urgently need access to my funds.Please resolve this issue immediately!
#neoleap #urpay

[eyad @ebaradiegmailco]

@alrajhibankcare @urpay_sa Both Neoleap and urpay are associated with Al Rajhi Bank, yet I keep being redirected between them with no resolution. My account has been inactive for over 15 days despite submitting all required documents. I demand accountability and urgent action, not more referrals.

[eyad @ebaradiegmailco]

@team_urpay @urpay_care
Ticket 26-2728323 .
Please resolve this ASAP. Thank you.

[eyad @ebaradiegmailco]

@alrajhibankcare @urpay_sa Both Neoleap and urpay are associated with Al Rajhi Bank, yet I keep being redirected between them with no resolution. My account has been inactive for over 15 days despite submitting all required documents. I demand accountability and urgent action, not more referrals.

[eyad @ebaradiegmailco]

Since last week, my account has still not been reactivated. I contacted customer service multiple times and submitted activation requests, but no action has been taken.

@SAMA_Care @MCgovSA @alrajhibank @urpay_care @team_urpay @urpay_sa Please help resolve this urgently.

[eyad @ebaradiegmailco]

@urpay_care Every time I contact your customer service, nothing gets resolved. Despite repeated calls and complaints, I keep receiving the same responses without any actual action or solution.

[eyad @ebaradiegmailco]

I have submitted 4–5 complaints, including escalations, regarding my inactive urpay account. My first complaint was raised before Oct 1, and ticket #26-2728323 was confirmed on Oct 1 with a 3-working-day response promise. Despite submitting all required documents
@neoleap_sa

[eyad @ebaradiegmailco]

Any update ? @neoleap_sa @urpay_care @team_urpay @alrajhibank #urpay #neoleap #urpay_care #team_urpay
#شركة_الحلول_الرقمية_العالمية_نيوليب_يورباي

[eyad @ebaradiegmailco]

Why do you claim to be separate entities when NEOLIP representatives contact me, request my documents, and follow up with SAMA regarding my complaint? Who is responsible for my account being inactive for over 15 days? I demand an official explanation and an immediate resolution!

[eyad @ebaradiegmailco]

Any update? @neoleap_sa @urpay_care @team_urpay @alrajhibank #urpay #neoleap #urpay_care #team_urpay
#شركة_الحلول_الرقمية_العالمية_نيوليب_يورباي

[eyad @ebaradiegmailco]

urpay and neoleap are part of the same company, Global Digital Financial Solutions Company. Why am I being redirected between the two entities instead of having my account issue resolved? I need my money 💰

[eyad @ebaradiegmailco]

#شركة_الحلول_الرقمية_العالمية_المالية
#بنك_الراجحي #neoleap #urpay #ksa

[eyad @ebaradiegmailco]

@neoleap_sa I sent a private message

[eyad @ebaradiegmailco]

More than 15 days and my @urpay_care @team_urpay @SAMA_GOV is still not activated! Despite repeated follow-ups, no solution has been تprovided. This delay is unacceptable. @MCgovSA Please intervene urgently to resolve this issue #حقوق_المستهلك #البنك_المركزي_السعودي