james ebden

[james ebden @EbdenJames]

@StevieJ09127680 @thehundred their customer service. took 90 mins on hold...
0333 300 0100

[james ebden @EbdenJames]

@nichola_murray @thehundred i had the same. finally got through on the phone after 90 mins on hold and processed the order that way. Was told my website order at 10:15 wasn't valid any more. shambles!

[james ebden @EbdenJames]

@Douglascarson @thehundred my order from 10:15 wasn't valid when i got through on the phone finally at 2pm. The guy processed my order over the phone. So i'd keep trying until you get through and get the confirmation email.

[james ebden @EbdenJames]

@pfish3r their only contact number listed. 0333 300 0100

[james ebden @EbdenJames]

#thehundred Update for all of you still waiting. i got through at 10:15, payment declined, still in the website queue. Go through just now on the phone after 90min wait, and helpful chap sorted my tickets on phone. Previous orders were gone :O

[james ebden @EbdenJames]

@thehundred update.... got through on the phone after 90 minutes and managed to process the order there. Chap confirmed that my earlier order at 10:15 on website had gone and wasn;t processed. So keep trying if you had an earlier order "pending"!

[james ebden @EbdenJames]

@thehundred You NEED to confirm to people if their orders this morning at 10:15am will be honoured! It isn't fair if people getting through now are hoovering up the allocation before we can get back in to your joke of a system!

[james ebden @EbdenJames]

@MctavishBilly @thehundred same here. last year the tickets were for my sons birthday, he was assured we would get them again this year... not looking likely. Total shambles. My queue bar keeps jumping around and going backwards!

[james ebden @EbdenJames]

@thehundred @Charlie_Nash94 Can you give confirmation to everyone else who had orders cancelled by your payments system that their tickets will be honoured?!

[james ebden @EbdenJames]

@dartsgoldie @ecb @thehundred same here. Got through at 10:17, placed an order, card declined, second card, same issue. timed out. back in queue... 2 hours later not back in, while others are now confirming orders! Be none left when i get back in. Joke

[james ebden @EbdenJames]

@thehundred You really should be able to see the status of your account and order history, WITHOUT having to queue up again. Your whole system is a laughing stock. I won't be going to future Hundreds.

[james ebden @EbdenJames]

@thehundred your system was a shambles last year. You had a whole year to sort this out, and it's worse this year than last time! You better honour all those declined orders for those who got in first... or your reputation will be mud. Complete joke of a system and zero communication

[james ebden @EbdenJames]

@JackHut21 so did I. I then had a second order with another card, which was also declined, but i obvs dont need those second tickets. The whole thing is a joke. Not been able to get back in the queue still, while others are now buying them ok!

[james ebden @EbdenJames]

#thehundred Utter shambles of a ticket system. No updates. You need to honour all those early orders that were declined payment!

[james ebden @EbdenJames]

@paulmorley19 @thehundred did you have to re-queue a second time to get through? I was first in at 10am, and still stuck in the queue to rejoin after first order declined.

[james ebden @EbdenJames]

@davidw_books Did you go through the standard queue? Did you fail first time and have to rejoin? Or did they finally confirm your initial order? Thanks

[james ebden @EbdenJames]

If you want a decent VPN with free monthly data, check out Windscribe
@windscribe

[james ebden @EbdenJames]

I just ordered Star Wars X-Wing: Rebel Alliance Conversion Kit from Zatu! So excited for it to arrive!
#zatugaming #boardgame #zatu

[james ebden @EbdenJames]

Enjoying the rugby 7s :)
@rfuipf @Therugbycharity