Ed Wallace

I'm just looking for simple solutions in a complicated world. Service designer @capgeminiUK. Previously did innovation @macmillancancer & @nesta_uk. My words.

[Ed Wallace @ed_wallace]

@HarryTrimble My hair clippers and beard trimmer beg to differ

[Ed Wallace @ed_wallace]

@rutherfordkaty How Team GB went from feck all medals in the Atlanta Olympics to the success of London 2012 and Rio 2016...lots of great - transferrable - nuggets and one I keep going back to 👍🏻

[Ed Wallace @ed_wallace]

@rutherfordkaty You're in the prime of life once you hit 40 😬😂😉

[Ed Wallace @ed_wallace]

@ThirdSectorLab - The approach should be enabled by Technology (the department), not led by Technology (the department)

[Ed Wallace @ed_wallace]

@ThirdSectorLab - In the main your customers are more digitally capable than you think
- There isn't one app to rule them all
- Focus on the key tasks people want to complete
- Think about telephone and F2F in parallel with developing your digital offer

[Ed Wallace @ed_wallace]

@CulainnShanahan If you're up for a D&B vibe, I've been enjoying a spot of Alex Reece today.

[Florence Schechter @floschechter]

Internet!!

I've been given the go ahead by @CamdenCouncil to post about something we’re scoping out & we need YOUR HELP!

We want to take empty units on Chalk Farm Road/Camden High St & give them to new ventures for 1 year free, then 1 year at 5% turnover rent (exact deets tbc)

[noelito @noelito]

Amazing job opps to work with services, communities & partners to lead change, strategy & service design! We welcome secondments https://t.co/gdVkH7I3M0 @BurcuBorysik @johncraig_ @juliancorner @barryquirk @ed_wallace @rebeccaeligon Do u know someone who'd be interested? Do share

[Macmillan Cancer Support @macmillancancer]

Our well-being coaches offer free, remote coaching to people who want to work towards making positive change in their life - helping people affected by cancer live life as fully as they can 💚

More information here: https://t.co/AvTafuxIql

[Culainn Boland Shanahan @CulainnShanahan]

This was a concept 3 weeks ago. It’s been a whirlwind to define the offer, map it out, co-ordinate across organisations, test and deliver the service. It’s just the start of our iterative approach to improving services for people with cancer.

[Ed Wallace @ed_wallace]

@nickatkin_yh @yhousing If only I was 20 years younger 😉

[Ed Wallace @ed_wallace]

@HelenGou I hadn't noticed...

[Ed Wallace @ed_wallace]

It's a bit like when you woke up after the Brexit vote...you just haven't gone to sleep yet.

[Jade @jadey_jade_]

Applications are still open for the Service Innovation Intern role at Macmillan! As an #intern, you'll be supporting the team with ideation and prototyping work to design solutions for people living with cancer #servicedesign #serviceinnovation #internrole https://t.co/ibwxI5u515

[Ed Wallace @ed_wallace]

@dominiccampbell @jessphillips @YvetteCooperMP @stellacreasy @Anna_Soubry @sarahwollaston @NickBoles @ChrisLeslieMP @SamGyimah could be worth a punt. He's gone up in my estimation in the last 6 months or so.

[Ed Wallace @ed_wallace]

@CulainnShanahan one to add to the (Xmas?) reading list bearing in mind what we were talking about yesterday...

[Juan Mateos Garcia @JMateosGarcia]

The complex economics of AI - new @nesta_uk blog and essay. I argue that AI systems bring new complexities to firms, markets, societies and across time. This creates economic risks that go beyond mass automation.
Blog: https://t.co/H3agWvXTlR
Essay: https://t.co/ZEbtiov1SK

[Ed Wallace @ed_wallace]

@CulainnShanahan @jadey_jade_ An interesting thread that’s worth a read (although perhaps not this early on a Saturday morning).

[Ben Holliday @BenHolliday]

Going back to the #servicedesign discussions here in the last week. This is something we've been using at @FutureGov to think about the types of change required to transform a service (ie. design it to work it a different way, improving both user outcomes and how it operates)...

[Ed Wallace @ed_wallace]

@CulainnShanahan Good work that man 💪🏻

[Ed Wallace @ed_wallace]

@CulainnShanahan @jadey_jade_ @TechforgoodCAST Are you seriously telling me that you haven’t already made enquiries about the London event!? 😉