It has been a week already. I haven't been able to make a single query on Claude for a week because I'm worried about not getting a refund. Please guide me on how to get in touch with a human representative. This is urgent
@claudeai How can I connect with a human customer service representative? I accidentally made an annual subscription payment. I want to change it to a monthly subscription, but the AI agent repeatedly refuses, and I keep receiving the same automated reply to my email inquiries.