Edina Woman

Edina woman

[Edina Woman @EdinaWoman]

Ok for real @keithellison this is a huge problem. When I tell people about the experience I'm having with @Shutterfly there are tons of people who have had the SAME thing happen. This is a UDAP. Their business model must be to take orders they know they can't fulfill on time.

[Edina Woman @EdinaWoman]

@Shutterfly @apolloglobal Thank you. I've done all that. A couple times. Please. I just need this expedited. Why is this happening? Why can't someone at your company get it printed? I've been chasing this every single day since 12/12. Why? Why is there no solution except running out the clock?

[Edina Woman @EdinaWoman]

Please Shutterfly tell me when my cards will be here. Surely someone in the @Shutterfly organization can get 500 cards printed. Please @apolloglobal what is happening at Shutterfly? WHY can't anyone tell me where my cards are? They are 5 days late so far. PLEASE HELP ME

[Edina Woman @EdinaWoman]

@Shutterfly @sallypofcher @adriennelogan15 @keithellison Here is the order. The status still says it will be delivered last Thursday. PLEASE HELP. There is still time to mitigate this situation. Please have it printed by someone else and shipped to me. PLEASE. There must be a solution. We spent so much time and effort on this card

[Edina Woman @EdinaWoman]

@Shutterfly @sallypofcher @adriennelogan15 @keithellison SHUTTERFLY PLEASE PLEASE PLEASE I BEG OF YOU. MY ORDER WAS SUPPOSED TO BE HERE 12/12. I'm in TEARS!! Order #027047853925-8000012

[Edina Woman @EdinaWoman]

@Shutterfly @sallypofcher @adriennelogan15 @keithellison This is the order number #027047853925-8000012

Initials are R.A. and partially redacted email is ****[email protected]

[Edina Woman @EdinaWoman]

@Shutterfly @sallypofcher @adriennelogan15 @keithellison @shutterfly
PLEASE RESPOND TO MY RESPONSE. I AM BEGGING. PLEASE SEND ME THIS ORDER. PLEASE THEY NEED TO BE SENT OUT NOW. CHRISTMAS CARDS ARE OUR FAMILY'S THING! WE HAVE NEVER SENT THEM LATE EVER. PLEASE I WILL DO ANYTHING TO GET THEM. PLEASE PLEASE PLEASE

[Edina Woman @EdinaWoman]

APOLLO GLOBAL MANAGEMENT What have you done to @Shutterfly? Is it their business model to take orders with dates they cannot deliver on in order to book more sales? Something very bad is happening over there. Are the CEO SallyPofcher and COO DwayneBlack empowered to fix this?

[Edina Woman @EdinaWoman]

@Shutterfly @sallypofcher @adriennelogan15 @keithellison @Shutterfly PLEASE send me an update. @keithellison PLEASE open an investigation re: how Shutterfly is treating Minnesota consumers. Shutterfly CEO #SallyPoftcher COO #DwayneBlack and GC #adriennelogan PLEASE DO SOMETHING // WHY CAN'T ANYONE TELL ME WHERE MY ORDER IS??

[Edina Woman @EdinaWoman]

@Shutterfly @sallypofcher @adriennelogan15 @keithellison Here is where I'm told I'm being punished (?) because my order is too large. Yes it's large. I send out a lot of cards, and cards are really important to me. Which makes this experience that much more traumatic as I wait for them to arrive.

[Edina Woman @EdinaWoman]

@Shutterfly @sallypofcher @adriennelogan15 @keithellison I am crying like an idiot, but the frustration is I would have never ordered from Shutterfly if I thought there was even a chance of them being here this late. cust. service online said the new drop dead for sure would be here date was tomorrow 12/17 and they haven't shipped!!

[Edina Woman @EdinaWoman]

@Shutterfly @sallypofcher @adriennelogan15 @keithellison

[Edina Woman @EdinaWoman]

@Shutterfly @sallypofcher @adriennelogan15 @keithellison This is where I'm told the revised date is tomorrow:

[Edina Woman @EdinaWoman]

@Shutterfly @sallypofcher @adriennelogan15 @keithellison

[Edina Woman @EdinaWoman]

@Shutterfly @sallypofcher @adriennelogan15 @keithellison Publicly?

[Edina Woman @EdinaWoman]

@Shutterfly HOW IS THI HAPPENING?!?! This order was due to be here in MN on 12/12 and IT STILL HASN'T SHIPPED AND IT'S AT QUANTUM IN TEXAS Order #027047853925-8000012 #duaneblack #adriennelogan #sallyporcher @keithellison This is the worst customer experience I've had in my life

[Edina Woman @EdinaWoman]

So disappointed in @Shutterfly paid $600 for cards just because they were the fastest. They were supposed to arrive 12/12. ON that day got an email saying something went wrong and they would try to get them printed in 1-3 BUSINESS days to ship. THEY HAVEN'T EVEN PRINTED THEM YET

[Edina Woman @EdinaWoman]

Oh I KNOW you didn't just dis Minnesota, Jon Stewart. Them's fighting words. @TheDailyShow @jonstewart #youbetterdont

[Edina Woman @EdinaWoman]

Why are there random circles players throughout this @amazonprime telecast of the Vikings Rams game? So strange. @NFL #why #weird

[Edina Woman @EdinaWoman]

@Sbddc_jess13 That was such an unnecessary way to say that. It speaks volumes.