EE

Here to help you get the most from Home, Learn, Work and Game.

Need support? Contact us through the EE app:

[EE @EE]

We already talk football with our hands. Let's use them to learn British Sign Language. As @england @fawales @northernireland @scotlandNT lead partner, EE & @royaldeaf are upskilling fans, so that Deaf BSL users feel included in football conversation. Support. It’s in your hands.

[EE @EE]

@t_k9 Good evening. We would really like to help and get everything looked into and sorted. Please reach out to our team directly here 07953 966 150 and I am positive we can find the right solution.

[EE @EE]

@Nath_Ceretti Good evening. We never want anyone having this experience at all. Please reach out to our team again so we can ensure the right support here 07953 966 150.

[EE @EE]

@LovesTKandSP Hey Leah, exciting time getting ready to jet off. Generally you'd not have Turkey as part of the plan, but to be sure, please give us a call on 150. They will check, and also ensure roaming is set up at the same time.

[EE @EE]

@JordanAndrew218 Hey Jordan, often the emails don't show the discount. We can't check from here but if you've concerns, please give us a call on 150 from an EE mobile, or 07953 966 150 from any other phone.

[EE @EE]

@lippyduck Hi. These texts are automated but we can double check the communication preferences we have set up. Please reach out to our team so we can ensure everything is right here 07953 966 150.

[EE @EE]

@TfLGraffiti Hi. We always want you getting the right speeds possible. You can raise this as a complaint with our team directly here 07953 966 150 and I am positive we can get this sorted.

[EE @EE]

@ljs1994x Hi, Lindsey.

Great to hear you took advantage of our deal. Don't worry, you have until 30 June 2026 to claim.

For all the information you need about the offer, including how to claim, please click the link below.👇

https://t.co/GwIz4Mli3G

[EE @EE]

Good afternoon.

I'm really sorry that you've been having trouble with the network. I completely appreciate that signal issues while travelling can be a nuisance.

You can check any areas for ongoing network difficulties here https://t.co/7iiqjxyJDx. If everything seems to be up and running as normal, I'd recommend speaking with our tech team directly. You can find all of our contact details here https://t.co/mqgwF8ASIT

[EE @EE]

@MrDanAllen I'd recommend giving us a call on 150, Daniel. The team can access your account and take a closer look at what's happening with the code for you.

[EE @EE]

@stavrosRN Hey Lex, I'm sorry to see you've been having issues. I'm not aware of any problems, but you can check and report these online here > https://t.co/S9h9CucoP3

[EE @EE]

Hello. For help with your account, please download the EE app on the iOS App Store or Google Play Store.
https://t.co/iwqZTY5mnR

Most of our common questions can be answered on our community. Ask questions and share tips with other people 24 hours a day.
https://t.co/XTYkPgLjoi

You can also give us a call on 150 from an EE mobile, or 07953 966 150 from any other phone. For other ways to contact us, please visit our website:
https://t.co/kzJEO3Gido

[EE @EE]

Hi Brett. This is never ideal and must be frustrating. You can block the number from your call list directly on the phone. If it is a scam caller you can find more here https://t.co/cFatABkEHO. Depending on the phone you can check here https://t.co/Pv8Dt1KDjP. There is a section for Android and iPhone.

[EE @EE]

@renatof10690922 Good afternoon.

I'm really sorry that you've been left feeling so let down by the service. To have this looked into further, I'd recommend speaking with our tech team directly about our next steps.

You can find all of our contact details here https://t.co/XAkCrcvS80

[EE @EE]

@whoareyou_64 Hi. If you give us a call on 150, one of team will take a look at your account and let you know what options you have.

[EE @EE]

@shaundadams Sorry to hear that your frustrated with the fibre plans in your area. We would only be able to advise what we can see on our systems, Shaun. When your area gets full fibre would be down to Openreach.

[EE @EE]

@__laaxx Hey Laura, we can't access the account from here to check the status. The best bet is give the team a call on 150, they'll be able to help.

[EE @EE]

@Equilan Hi.

If you prefer not to call 150, you can connect to the live chat service by opening the My EE app, selecting "Help" from the bottom right corner, and then selecting "Talk to us" from the bottom of the page.

One of our agents will be available to assist you with your query.

[EE @EE]

@green_lane I'm sorry to hear this Karl, and I will pass your comments along. I know how important it is to stay connected, now more than ever. I hope we can welcome you back in the future.

[EE @EE]

@HeresJohnnyFive We're at the halfway point, enjoy the rest of your week Johnny! 😎

[EE @EE]

@shaundadams Hi Shaun. That does not sound like a call from EE. We wouldn't ask you to download an app for any payment to be made to you. I'd advise you give our team a call on 150 from your EE phone and the team will check over your account.