electrolover

[electrolover @electrolover777]

@HostGator Screenshot from your support from messenger. Read by yourself - 2 weeks and still no ETA..

[electrolover @electrolover777]

Warning for @HostGator reseller customers: my business emails have been disrupted for almost 2 weeks. Support kept giving partial fixes, asked me to wait 24–48h repeatedly, then closed the case while the issue remained. Still no exact ETA.
#HostGatorWarning #EmailHosting

[electrolover @electrolover777]

@HostGator Case: E-537415

Dont give me those generic response. Attaching timeline of different root cause provided by your highly technical engineers. But hey issue is still here and your team has no clue why the email service is down.

[electrolover @electrolover777]

@chriscrm @HostGator Hi @chriscrm

Emails from all my reseller accounts are silently dropped across multiple accounts.

Looks like this is not an isolated case anymore. There may be a bigger HostGator mail delivery, IP reputation, or outbound issue affecting multiple customer

[electrolover @electrolover777]

@NickLilja @HostGator Facing the exact same issue on a vps hosting at hostgator;
@NickLilja Did they manage to fix it for you perhaps?
@HostGator Would be great if you fix a bug once reported for all so other clients don't get the same problem.. :)

[electrolover @electrolover777]

@HGSupport @HostGator @HGSupport Already DM you the domain name. Your support services are unavailable. Will you be compensating for the loss? It's not the first time since last 3 weeks. 99.9% Uptime guarantee? STOP scamming people!!!!!!!!

[electrolover @electrolover777]

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