@JaneschAndreas Underrated point. Most chargebacks are just confused customers who couldn't reach you. A 3 touch post purchase flow kills 60% of them before they ever hit the bank.
@flaspi1@amazon Brutal. Sounds like the bot is matching against a phantom listing or stale data.
Open a case with screenshots from every channel proving your real price, ask them to share the matched URL.
Forces a human review. Brand registry escalation works faster than seller support here.
@BlackLabelAdvsr brokers who just match loads are toast, ones who actually solve problems for shippers will be fine.
amz competes on scale, not service