@British_Airways@British_Airways - any help with this would be very appreciated! It's impossible to get hold of someone at a call centre and the customer relations team stopped replying two weeks ago....
@British_Airways please help - I’m struggling to get a reply via any of your support channels to my open baggage claim (items were stolen from my case while in your carriage)…
Hi @JaakkoPiipponen we've been using your incredibly helpful article on SaaS financial models and, as accounting newbies, wanted to confirm your cashflow statement is prepared using the indirect method and not the direct method. Trying to align correct exports from Xero! Thanks!
@HMRCcustomers is the two factor authentication text code method on your website down? I'm trying to login to the VAT account and I don't receive a text code. Usually works fine and number not changed...
Hi @DellUK first time I've bought a non Apple product in 14 years. I bought the XPS 9300 in April to discover that if you pull the headphone jack out, the speakers no longer work 😔 After 2 engineer visits and a 2nd XPS later, the problem still exists - can someone please help!?
@nowtvhelp Hi there. I already tried - the agent refuses to issue a refund in the 14 day cooling off period, even though there are no F1 races likely to ahead. It's pretty shocking how NowTV treats its customers in these times. I have a case reference number if you want to DM me?
@nowtvhelp I find it shocking that you would keep customer funds, despite the fact that you know the relevant sporting event is not occurring because of a global pandemic. All I want to do is cancel in my 14 day cooling off period
@opodo we are trying to get in touch with someone about a flight booked with you through Condor airlines that was meant to depart to Cape Town tomorrow. Apparently it has been cancelled because of the Thomas Cook insolvency - what can we do?
@Ofwat we have been due a refund from @thameswater for over a month. Each time we contact them, we are given a new deadline, which is subsequently missed and further promises made. Is this type of complaint within your remit?