Eliot Benzecrit

Ex-lawyer and co-founder @avvokalaw. F1 geek

[Eliot Benzecrit @eliotbenz]

@farmisonUK Done!

[Eliot Benzecrit @eliotbenz]

@farmisonUK you’ve just sent us someone else’s order for Christmas Day. Can’t get through to anyone so trying here!

[Eliot Benzecrit @eliotbenz]

@British_Airways @British_Airways - any help with this would be very appreciated! It's impossible to get hold of someone at a call centre and the customer relations team stopped replying two weeks ago....

[Eliot Benzecrit @eliotbenz]

@British_Airways please help - I’m struggling to get a reply via any of your support channels to my open baggage claim (items were stolen from my case while in your carriage)…

[Eliot Benzecrit @eliotbenz]

@JaakkoPiipponen Great - thanks! Really appreciate the response

[Eliot Benzecrit @eliotbenz]

Hi @JaakkoPiipponen we've been using your incredibly helpful article on SaaS financial models and, as accounting newbies, wanted to confirm your cashflow statement is prepared using the indirect method and not the direct method. Trying to align correct exports from Xero! Thanks!

[Eliot Benzecrit @eliotbenz]

@HMRCcustomers is the two factor authentication text code method on your website down? I'm trying to login to the VAT account and I don't receive a text code. Usually works fine and number not changed...

[Eliot Benzecrit @eliotbenz]

It's proving a real nightmare on Zoom calls during the pandemic having to restart the computer to get the audio to work 😔

[Eliot Benzecrit @eliotbenz]

Hi @DellUK first time I've bought a non Apple product in 14 years. I bought the XPS 9300 in April to discover that if you pull the headphone jack out, the speakers no longer work 😔 After 2 engineer visits and a 2nd XPS later, the problem still exists - can someone please help!?

[Eliot Benzecrit @eliotbenz]

@ALDO_Help I just received an order from you but one pair in the order is missing - could you help? Thanks!

[Eliot Benzecrit @eliotbenz]

@nowtvhelp Hi there. I already tried - the agent refuses to issue a refund in the 14 day cooling off period, even though there are no F1 races likely to ahead. It's pretty shocking how NowTV treats its customers in these times. I have a case reference number if you want to DM me?

[Eliot Benzecrit @eliotbenz]

@nowtvhelp I find it shocking that you would keep customer funds, despite the fact that you know the relevant sporting event is not occurring because of a global pandemic. All I want to do is cancel in my 14 day cooling off period

[Eliot Benzecrit @eliotbenz]

@nowtvhelp I am trying to cancel my Sky F1 season pass within my 14 day cooling off period. Your agents are refusing it on the live chat. Please help

[Eliot Benzecrit @eliotbenz]

@opodo we are trying to get in touch with someone about a flight booked with you through Condor airlines that was meant to depart to Cape Town tomorrow. Apparently it has been cancelled because of the Thomas Cook insolvency - what can we do?

[Eliot Benzecrit @eliotbenz]

@Ofwat we have been due a refund from @thameswater for over a month. Each time we contact them, we are given a new deadline, which is subsequently missed and further promises made. Is this type of complaint within your remit?

[Eliot Benzecrit @eliotbenz]

@RevolutApp @RevolutBusiness Thanks @RevolutBusiness I have followed you

[Eliot Benzecrit @eliotbenz]

@RevolutBusiness my card has been used fraudulently and I can't see a way to contact you. What can I do to freeze my business card?

[Eliot Benzecrit @eliotbenz]

@TransferWise I can't login to my account. Do you have an idea when services will be restored?

[Eliot Benzecrit @eliotbenz]

@9FoldersInc Is email sync working at the moment? Having trouble receiving mail (Gmail for Business)