Fran

Medical Student 👩🏻‍⚕️ Pharmacology Graduate 🎓

[Fran @ellenfrann]

@Outlook my husband has tried to reset his email 4x after it’s been hacked. We’re over a week waiting and still nothing. Please help, he has urgent work emails on there

[Fran @ellenfrann]

@goustocooking I skipped this week’s box but I think I’ve been charged 🥲 please can someone look into this and refund?

[Fran @ellenfrann]

@DFS hi, I’ve been trying to contact someone to rearrange a delivery due for 9/10/25, but seem to reach anyone. Please can you help?

[Fran @ellenfrann]

@gmcuk hi, how do I change my name on the register?

[Fran @ellenfrann]

@SkyHelpTeam hi, how do I change my name on my account?

[Fran @ellenfrann]

@edfenergy I’m trying to reset my password as I can’t log onto my account to check bills. But I’m not receiving the email to reset. Please can you help?

[Fran @ellenfrann]

@helicopter9x @elan_fflur

[Fran @ellenfrann]

@SF_Wales I’ve been waiting for a payment owed to me from year 23/24 for almost 2 months. Every time I call, I’m told it’s in the process. When will I receive this payment?

[Fran @ellenfrann]

@SF_Wales I was told a month and a half ago that I was owed over £1000 from yourselves. I’ve called 2 weeks ago and was told I’d be paid in 3-5 days. I’m still waiting…

[Fran @ellenfrann]

@SkyHelpTeam hi. Is there an option to collect a new sky mobile in store rather than having it delivered? Thanks

[Fran @ellenfrann]

@GreenFlagUK hi, I’m not sure if I have a policy with you as I’ve just moved address (the documents would have been sent to the old address) and I can’t log on to the online portal as I don’t know my policy number?

[Fran @ellenfrann]

@MRCPUK why have PACES results gone from ‘being processed’ back to ‘application accepted’?

[Fran @ellenfrann]

@RSPCA_official hi. We’re looking for fostering/temporary accommodation services for my mum in law’s cat in the midlands area as she’s in hospital, can we get some advice on this? Are there any charities available?

[Fran @ellenfrann]

@Debenhams hi! Are you restocking sizes of Coast Printed Organza Blouson Sleeve Midi Dress
(SKU: BCC06959-109-18) anytime soon? Thanks

[Fran @ellenfrann]

@CoastFashion hi! Are you restocking sizes of Printed Organza Blouson Sleeve Midi Dress
(SKU: BCC06959-109-18) anytime soon? Thanks

[Fran @ellenfrann]

@unitedutilities I notified yourselves that we’re moving house last week, but I haven’t received a final bill yet?

[Fran @ellenfrann]

@elan_fflur @hearthowells Rough

[Fran @ellenfrann]

@superTV247 @elan_fflur

[Fran @ellenfrann]

@fyldecouncil Thanks for getting back to me. That’s great!

[Fran @ellenfrann]

@fyldecouncil my black bin wasn’t collected today and I’m unsure why. Can I rearrange a collection? Thanks