@poochandmutt this is Lola, she is sad because she had an advent calendar ordered on the 14th November and it’s still not been dispatched tried she tried contacting customer services but the have not got back to her.
@LBofHavering will the rubbish on kilmartin way be collected tomorrow now instead? the reason of "lockout" is a lie as i watched the truck drive past the road and there was not blockages for them not too
Don’t think I’ll rent a van from @UKEnterprise again, a nightmare from the start when they moved Hornchurch pick up to Hounslow, then this thing turns up and it’s a wreck, clearly they didn’t check they 3rd/4th gear work and general cleanliness is shocking
@bt_uk Perhaps they should be advised to call the customer as soon as they know that any previous job is going to over run and cause them to be late, not when they are already late and saying they will be another 20+ mins.
Can you rebook or will I have to call Monday?
@BTCare to get called when your engineer is going to be late outside of the window of time given with the excuse of “I forgot about your appointment” is not acceptable! I have other plans today than waiting for him to show up or his feeble excuses!
@bt_uk It’s not just he was late the more concerning thing is he seemed to have no idea of his workload of appointments for the day. He said he will have to close it and I will have to rebook, I have not yet as I am busy getting ready to go out.
Now I have to waste more time Monday rebooking the appointment! I suggest you invest in a booking system that reminds your engineers of there daily tasks to be carry.
@BritishGasHelp 3rd time you have now rescheduled my appointment! this is becoming a joke! why do I pay you for a maintenance contract if I cant get you to come and maintain the boiler!