@bookingcom is giving me the runaround regarding a fraudulent property lister on their site & are now refusing to refund me my $$$. @bookingcom this is getting ridiculous. I have provided ALL the documentation you have requested & now you are asking for documents I ALREADY SENT!
@bookingcom@bbb_us@bookingcom help me understand why you would refund only 95%? Your cancellation policy states you provide 100% refund. Is it because this has to come out of your pocket as opposed to the fraudulent property lister on your site? @bbb_us is this something you can assist with?
@bookingcom@bookingcom is this how you conduct business on the regular? Now I have to resort to hashing it out in public with you all like this!?!?! Is this your idea of stellar customer service? I wonder what the @bbb_us would think of this whole mess
@bookingcom@bookingcom are you going to explain to me why you need to see bank statements that are not relevant to the fraudulent charge you facilitated to my credit card????
@bookingcom I have provided @bookingcom with all necessary proof. Now they are asking for my personal bank statements...you fucking serious?!?! My personal bank statements have nothing to do with fraudulent charge you posted on my credit card. @bookingcom GIVE ME MY $$$ BACK!
@bookingcom@bookingcom You refuse to give me a clear explanation in DM as to why you need more personal financial information from me so we'll just hash it out here for the world to see. WHEN WILL YOU RETURN MY MONEY?!?!?!?!?!
@bookingcom On top of all this, you have fraudulent support staff posting on here as you, attempting to steal more of my money and information. @bookingcom at what point will you decide to return my money?!?!?!
@bookingcom Is this how you screw over your customers? Are you in lockstep with this fraudulent property lister? You have exerted every effort to escape your responsibility to uphold your policies. 🖕 @bookingcom
@bookingcom@bookingcom You keep asking for the document I already sent. Stop fucking with me and help me get this to resolution. Your fraudulent lister stole $5,000 and you seem perfectly fine allowing that to occur. Is this normal practice to scam your customers out of thousands of $$$?
@bookingcom And you want me to spend more time on the phone with you?!?!? What will it take for you to return. The $5,000 you and your fraudulent property lister stole from me?!?!?!?
PSA: stay away from @bookingcom . They allowed a fraudulent property owner to list on their site, take my $$. I cancelled reservation within window of time, property owner did not refund $$, and now @bookingcom refuses to return $$ even though I provided docs. 🖕@bookingcom