@AbsaSouthAfrica They asked me to go into my banking app to "Accept" the transfer and I declined. They had all my personal details, including email adress and ID number, so client data security at ABSA is now a huge problem.
@AbsaSouthAfrica Thank you for the response. At her age learning a new technology skill is not feasible. It's unfortunate your tech teams didn't consider people who have older models phones or who struggle with technology. The app was easy to use.
Hi @AbsaSouthAfrica my mom's ABSA app says it needs to upgrade but when she tries, she gets a message: "The app isn't compatible with your phone anymore".
Surely a pensioner shouldn't have to buy a new phone to use your app?!
She has a Samsung Galaxy Grand Prime+
I don't know what problems are happening at @WOOLWORTHS_SA but my issue from Sat - where I would "receive an update from the loyalty team" - has not been addressed at all.
Sorry to the social media team who has to deal with the rubbish performance from the rest of your company.
You already know that the @WOOLWORTHS_SA Loyalty programme is sub-par to other stores, and then there is nonsense like this when the customer gets to the till.
Hi @WOOLWORTHS_SA why is the Babysoft toilet paper R15 off voucher in your Loyalty programme conveniently not working today, when that product is on special?
I specifically asked the cashier if I could use my voucher & she said there were "issues".
@Uber_RSA Hi there. My driver stopped my ride over an hour after he dropped me off and the charge to my credit far exceeds the 4km trip I took. Kindly advise on how to correct this incorrect change.