Em

Mummy of two

[Em @em_mole]

@wizzair our flight - Bilbao-Luton - was cancelled back in April. Had to pay own taxis & flew 22 hrs later. We’ve still not been reimbursed or received the compensation due under EU Law. We have filed this claim on your website & followed up with email yet still no response!

[Em @em_mole]

@UtilitaArenaBHM @AXS_UK have not been helpful at all. They have been slow responding to messages and refuse to move us. It wasn't our fault that tickets were sold to the wrong seating configuration.

[Em @em_mole]

@UtilitaArenaBHM All we want are seats together so that our children and our parents can enjoy the experience together.

[Em @em_mole]

@UtilitaArenaBHM Can you please help us. We were supposed to be going as a family for my birthday. My sister and I brought 5 tickets each. We couldn't book as a large group as it was Boxing Day and the lines were closed

[Em @em_mole]

@UtilitaArenaBHM But this was the offer price. The seats they have moved us to are no longer together. They refuse to move us to seats of the same value that we have now.

[Em @em_mole]

@UtilitaArenaBHM I brought tickets on Boxing Day using your offer. My sister did the same. Then due to venue seating changes our tickets have been moved and our families are now separated. I have contacted AXS who refuse to move our seats together, stating that we only paid £25 for the ticket....

[Em @em_mole]

was 6. If they’re is anyway you can move us to be sat together? I have been told to contact, by the customer service representative on chat, to you to speak to the people who move seats. Can someone please help, as our day has been ruined before we've got there

[Em @em_mole]

@AXS_UK Evening. Both my sister and I booked to take our children, husbands and parents to the Monster Trucks show on the evening of the Sunday 6th April, my Birthday. We booked separately because the maximum tickets in one booking was 6, so specifically picked seats on two rows

[Em @em_mole]

changed we are in completely different blocks from each other. The children want to sit with their little cousins and both their grandparents together. But now we have been split up. We did not book the tickets as one large booking as the maximum about of tickets on one booking

[Em @em_mole]

The little ones are 2 and 3 and my two children are 9 and 10. I probably wouldn't have booked the event for myself, husband and children. But as we were going to experience the event together with the little ones and our parents we wanted to book it. Now that the seats have

[Em @em_mole]

together along the same seats. Row S and T, seats 116-120. Next to another as a group of 10. We thought it be a nice experience for us all to sit next to each other and watch the monster trucks https://t.co/YiFhN9hLbs parents have come over from Ireland to enjoy this day together

[Em @em_mole]

@AXS_UK I have sent you a message,
Could you please reapond.
Thank
You

[Em @em_mole]

Financial statement🤣🤣🤑🤑

[Em @em_mole]

Home is where the heart is ❤️❤️❤️❤️

[Aston Villa @AVFCOfficial]

FOUR EUROPEAN WINS IN A ROW

[Em @em_mole]

From 6 places off the bottom, to 4 places from the top…… enough said.
#thecreamalwaysrisestothetop

[Em @em_mole]

@alexjlarkin @ticketfactory @UtilitaArenaBHM I’ve also had this…… twice! This is dreadful customer service.

[Em @em_mole]

@ticketfactory why has the queue been paused for a further 2 hours. You’ve only had the tickets on sale for around 30 minutes in total.

[Em @em_mole]

@ticketfactory Why is the queue still paused

[Em @em_mole]

@ToxicFox Hi there, I was under the impression that my order was being dispatched on the 18/7/22, but haven’t received the item or any notifications. 

Can you please give me an update. 

Many thanks 

Emma Mole